Project Manager - Home Operations

Job description

Join Allianz Partners' Global Home Operations as an Operations Project Manager, where you'll play a key role in connecting Operations with global supporting functions to ensure strategic alignment, harmonization, and performance excellence.

 

What you do

 

Transformation:

·  Drive integration and transformation projects (e.g., Repair in Kind, Home Emergency).
·  Foster digital adoption (e.g., chatbots, portals) and support IT tool rollouts.
·  Act as the main liaison between local Operations and global transformation teams.

Performance Management:

·  Analyze and leverage performance data to enhance operational KPIs.
·  Support local teams with performance reviews and improvement plans.

Compliance & Fraud:

·  Lead compliance efforts, ensuring adherence to global standards and audits.
·  Implement and monitor best practices for fraud prevention and reporting.

Quality & Training:

·  Bridge global QT strategies with local operations and maintain best practice documentation.
·  Monitor customer feedback (VoC) to define improvement actions.

Community & People Engagement:

·  Build and engage a community of experts, ensuring smooth communication and collaboration.
·  Support operational leaders with project management, visibility, and KPI achievement.
 

What you bring

·  Bachelor's in Management, Economics, or Business, with at least 5 years in project management, consulting, or operations.
·  Proven track record in leading projects, implementing digital initiatives, and driving process improvements.
·  Fluency in English & French (spoken/written); German or Spanish is a plus.
·  Advanced PowerPoint and Excel proficiency.
·  Strong communication, negotiation, and stakeholder management across all organizational levels.
·  Proactive, self-driven, and results-oriented.

 

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
 

67087 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.