Manager Psychological Services

Job description

MANAGER OF PSYCHOLOGICAL SERVICES – PERSONAL INJURY - MELBOURNE (10-MONTH SECONDMENT OPPORTUNITY)

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

About the role

This is a 10-month secondment opportunity and the primary purpose of this role is to oversee the management of promoting early return to work (RTW)  management strategies with our workers, employers, treating health practitioners and WorkSafe to ensure sustained early return to work for workers.

• Working with Claims Manager, Manager, Team Manager, Team Leader, and Case Manager to identify key areas of improvement and implement strategies to address these areas
• Overseeing Front End Injury Management Function
• Managing Allianz Occupational Rehabilitation Provider Panel, including Panel performance, relationships & internal/external reporting
• Understanding key drivers involved in RTW and work with the Claims Manager, Team Manager and Claims Teams to implement strategies for improvement.
• Contributing to the development of the professional capability of the case managers through regular interactions aimed at case specific strategy awareness and development opportunities.

About you

• Has demonstrated experience in holding a Management role in the VIC scheme
• Strong service capability through coordination of onsite meetings with Workers, Employers and THPs
• Return to Work focus and an ability to influence and negotiate with providers and treating practitioners to achieve return to work outcomes
• Flexible approach to claims management strategies
• Strong leadership abilities
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers