Finance Operations Specialist - Allianz - USA

Job description

We are looking for an Finance Operations Specialist, who will be based in O’Fallon office. This will be a hybrid role.

Your Team

Our team is committed to invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The Impact You Will Have

The Finance Operations Specialist is responsible for handling customer service inquiries by taking both inbound customer calls and inbound email and either resolving the inquiry or transferring to the appropriate party to resolve. Also responsible for set up of accounts for Brokers, Direct Bill Clients, Coinsurers and Reinsurers and assert themselves as an strong resource for internal and external clients in all required LOB’s.

Some of your specific responsibilities could include: 

Have deep understanding of all required LOB’s and provide support for internal and external clients

Be proactive in organizing and helping with individual and team projects

Build relationships with Operations and Underwriting departments to assist the team in having internal booking issues resolved. Set meetings or calls as needed to resolve these issues as needed

Initiating legal letters for accounts referred to Late Stage collections, work with third party collections agencies, law firms, and other external customers as needed in order to resolve open receivables and late stage balances

Ownership of accounts in assigned queue – understanding of collection status and aging

Set the market standard of excellence in all touch points with both internal and external customers

What You’ll Bring to the Role

3-5 years experience in Billing and Collections, Insurance Operations or Accounts Receivables

Experience in Insurance preferred

Experience in dealing with Outside Collection Agencies, including law firms

Computer literacy required; Strong knowledge of MS Office (Excel, Word, PowerPoint)

Strong mathematical and analytical skills

High School Diploma

Associate degree in Business, Accounting or Finance preferred

Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is preferred

The annualized base pay range for this role is $57200 - $86476. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by a number of factors, including the scope, complexity and location of the role, the skills, education, training, credentials and experience of the candidate. The base pay is just one component of the AzC total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards.

Be advised that the position you are applying for involves responsibilities related to cash handling. As part of our commitment to ensuring the safety and security of our operations, all candidates ( internal and external) selected for this role will be required to undergo a background check. This process includes, but is not limited to, verification of criminal history and financial history. By applying for this position, you acknowledge and consent to the background check as a condition of employment.

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

People with disabilities:

We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

Recruitment Agencies:

Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm

Offers “Allianz”

Job description