Local Head of Infrastructure (m/f/d)_865 - Allianz - Unterföhring

Job description

About the Job

As Local Head of Infrastructure you will act as infrastructure and information security (IF&IS) customer interface for Allianz, being responsible for the infrastructure and security services and projects, driving service quality and cost optimization, managing customer escalations end to end, managing customer demands and act as internal IF&IS customer SPOC.

What you do

Manage the relationship with Allianz entities and the respective Head of IT as central point of contact for IF&IS related topics.
Drive the translation of customer requirements into actions for the delivery of products.
Facilitate issue resolution in projects & services and coordinate internal resources, develop project scopes.
Including timeline and financials and ensuring technical feasibility.
Set up and lead project teams and delegate tasks to successful implementation.
Finish projects with proper documentation and handover of project results.
Local infrastructure team in close collaboration with the shared services IF&IS teams.

What you bring

Knowledge of the existing process landscape, standards and organization as well as solid understanding of infrastructure and information security services and operations.
Project management skills and customer relationship management experience.
Consulting background, organizational transformation and change management skills.
Engage in customer relationship, understanding of strategy and challenges and providing customer insights.
Moderation and presentation techniques to various levels.
Degree or equivalent professional experience
Excellent command of German and English, both verbal and written.

What we offer

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

Offers “Allianz”

Job description