Intern (m/f/d) - Allianz Services - Customer Solutions and Account Management

Job description

90650 | Project Management | Student | n.a. | Allianz Services | Full-Time | Temporary

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8,800 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.  

Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.

Department Description & Job Purpose 

We are currently looking for an experienced professional to join our Customer Solutions and Account Management Team (m/f/d) serving as the support function team for our Account Management Team by being the link between our internal customers and our global operations while taking care of the needs of our customers, assisting them on their onboarding story and much more.

Key responsibilities

 
•    Support our Key Account Management 
o    Operate as contact point for our internal clients

o    Tracking and Updating of Pipeline and customer life cycle
o    Support preparation of pitching material and presentations
•    Support in client onboarding

o    Organize and explain to the client the customer onboarding
o    Organize Contracting 
o    Prepare and support review meetings and prepare minutes

o    Independently research trainings on the intranet and internet for trend topics 
•    Coordinate client demands 
o    Deal with ad hoc requests and complaints

o    Tracking and utilization of trainer data, feedback results for trainings etc.
•    Other administrative and organizational support
•    Ad hoc conceptual and administrative support for current projects

Key requirements

•    Good project management skills
•    2-5 years’ experience in Sales, Project Management, Client Support,
•    Very advanced in MS Office applications (especially in PPT and Excel)
•    Basic knowledge in MS SharePoint and MS Dynamics
•    Fluent in English, including excellent writing skills, good level in German, French a plus.
•    Independent working style with strong attention to detail and ability to learn quickly
•    Autonomous, self-driven, and owns the topics
•    Strong team player with good communication skills. 
•    You can start immediately and are interested in an internship for 4 to  6 months in full-time (38h/week)

 
What we offer 

•    An attractive salary
•    To work in a modern and open space office located in Munich

•    Flexible working hours
•    A discount in our outstanding canteen
•    Free LinkedIn Learning Account and many other opportunities to develop new skills

•    A highly talented, dynamic and international team
•    Job opportunities in a global company

Important to know

We can only consider your application if you provide the following documents:

•    Valid Work and residence permit (for non-EU citizens).

•    Please check before applying if you can work with your current VISA.

If you are an Project Managment professional who wants to join a dynamic, fast-paced work environment, we would love to hear more!

We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. 
We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow.