Claims Handler - Personal Injury Liability - 12 Month Maternity Leave - Allianz - Dublin

Job description

About Allianz

We are proud to be one of the world’s most trusted insurance companies, serving over 900,000 customers across Ireland, for over 100 years. Our success is driven by the incredible people we employ, with over 800 people in Allianz Ireland, we are committed to supporting our employees' individual needs and aspirations.

This role is officially based in Elm Park, Dublin 4, but we embrace a hybrid working model that offers you the flexibility and support you need to excel in your role.

We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category in 2025, as well as being one of Ireland’s Best Workplaces for Women and Best Workplaces for Health & Wellbeing. If you're ready to take the next step in your career, apply now and become part of the team!

The Opportunity

Claims Handler: Personal Injury Liability Claims - 12 Month Maternity Cover Contract

The successful candidate will become a member of the ROI Personal Injury Liability Claims team. The role will involve the pro-active handling and management of a portfolio of third party personal injury and liability claims from notification through to settlement up to High Court level. An important aspect of this role will be Claims Relationship Management with the successful candidate having responsibility for key clients/schemes relationships.

Key Responsibilities:

Proactive management of a portfolio of claims while demonstrating exceptional customer service at all times, to both internal & external customers

Claims Relationship Management responsibilities

Manage and prioritise daily work flow to ensure customer charters are met

Deal with claims in adherence to regulatory requirements such as CPC and CICA

Interpret and establish policy cover, indemnity, endorsements, exclusions

Evaluate liability through desktop investigation and the instruction of external resources

Evaluate Allianz's potential financial exposure on an ongoing basis to ensure that each claim is adequately reserved for

Instruct and liaise with the relevant service providers

Identify instances of potential fraud; escalating cases to the SIU team where appropriate

Negotiate settlement of claims directly with claimants and/or solicitors

Attend Court for trials, settlement negotiations and other consultations where required

Develop and maintain effective relationships with external contacts

Support claims team administration

Key Requirements / Skills & Experience

Essential:

CIP, Dip CII, Grandfathered or ACII qualification

A minimum of 1 years’ ROI bodily injury and liability claims handling experience including Circuit Court litigation

Desirable:

Previous experience in managing client relationships.

Third level qualification

Our Benefits:

We offer a competitive remuneration package, generous pension scheme contributions, health insurance, working from home allowance, numerous wellbeing and family benefits, an onsite gym, and a well-connected, accessible location with onsite staff parking and free lunches.

#LI-Hybrid This is a hybrid remote/in-office role

Allianz plc. is regulated by the Central Bank of Ireland.

Regulatory Notice:

**This role is subject to Minimum Competency Code (“MCC”) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-5, 6 &8) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required.

Offers “Allianz”

Job description