Intern, Customer Excellence & Insights, Market Management Department

Job description

Want to be inspired to push the bar higher?

 

Job Summary

The Customer Excellence & Insights intern will be working closely with Market Management Department to support business priorities, customer excellence initiatives & insights. The candidate is expected to perform customer research analysis, support customer campaigns / initiatives roll out, perform campaigns tracking and benchmarking and able to provide actionable insights in supporting desired targets and results with close collaboration with various stakeholders

 

Key Responsibilities

·  To assist in implementation of always-on customer outreach and engagement programs
·  To assist in developing target segment / audience for customer engagement communication
·  To assist in campaign performance tracking and benchmarking and to provide actionable insights in supporting desired targets and results
·  To assist in compiling & analyzing internal and external market research data to identify insights to support business decision

 

Key Requirements

·   Pursuing or possesses a Diploma / Bachelor’s Degree 
·  Ability to analyze and summarize data efficiently
·  Experience with Excel and Microsoft Power Point preferred
·  Good communication and presentation skill
·  Willing to travel for events as and when needed
·  Able to commit to a 3 - 6 month tenure.

 

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

 

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. 

 

 

  56067 | Marketing & Design | Student | [[ custPositionClusterCSB ]] | Allianz Malaysia | Full-Time | Temporary