Customer & Sales Support

Job description

·  Location
Thame, Oxfordshire
·  Salary
£ 28000 - £ 30000 / Year
·  Job type
Permanent
·  Industry
Call Centre and Customer Service
·  External Reference
JN-062024-382637
·  Category
Sales & Retail - Customer Services

Job Title: Customer & Sales Support

Location: Long Crendon

Contract Details: Permanent, Full Time

Salary: £28,000 - £30,000 per annum

Hours: Monday - Thursday, 8.00 am to 4.45 pm, and Fridays 8.00 am to 3.30 pm

Benefits & Perks:

·  23 days annual leave + bank holidays

·  Closed over the Christmas period

·  Free onsite parking

·  Pension scheme

·  Early finish on Fridays

·  Relaxed and friendly work environment

Responsibilities:

·  Process customer orders and issue pro-forma invoices/invoices

·  Act as the first point of contact, providing product information and options to meet customer needs

·  Handle sample requests and follow-up calls to determine customer requirements

·  Resolve any issues or queries related to the supply of goods

·  Contact customers regarding unpaid invoices and address any concerns

·  Handle monies received and maintain customer database/records

·  Assist with general administration duties, including supporting accounts with statements, overdue reminders, and copy invoices

·  Provide cover for colleagues when necessary

Essential (Knowledge, skills, qualifications, experience):

·  Excellent communication skills, both written and spoken

·  Strong focus on customer and sales support

·  Computer literate, with proficiency in Excel and Word

·  Numerically literate with good attention to detail

·  Good organisational skills

Desirable (Knowledge, skills, qualifications, experience):

·  Knowledge of Sage software

If you are a proactive and customer-focused individual with a passion for providing exceptional support, we would love to hear from you. Please apply via this job site or reach out to Adecco Aylesbury today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Madison Saw