Assistant Housekeeping Manager

Job description

Company Description

Situated in the bustling, up-and-coming neighborhood in Northern Bangkok, Novotel Bangkok Future Park Rangsit is the perfect place for business or family travellers to work, play or just relax.

Novotel Bangkok Future Park Rangsit is the perfect place to ‘Take Time’ to escape and relax or explore the region. With the nearby expressways and SRT red line service, you can reach industrial parks in Pathum Thani, the ancient city of Ayutthaya, and the Don Mueang International Airport (12 km away) with ease. Stay at Novotel Bangkok Future Park Rangsit and experience a city haven full of freedom and convenience.

Job Description

· 
Supervise and support the daily operations of the Housekeeping team, ensuring rooms and public areas meet hotel cleanliness standards.

· 
Coordinate with other departments (Front Office, Engineering, Laundry) to ensure smooth service delivery and guest satisfaction.

· 
Manage inventory of linen, amenities, and cleaning supplies with cost control in mind.

· 
Handle guest requests and complaints professionally, ensuring prompt resolution.

· 
Assist in staff scheduling, training, and performance evaluation; act as department head in the Executive Housekeeper’s absence.

Qualifications

· 
Bachelor’s degree in Hospitality Management or related field.

· 
Minimum 3 years of experience in housekeeping, with at least 1 year in a supervisory role.

· 
Strong leadership, team management, and problem-solving skills.

· 
Good command of English communication and computer literacy (MS Office, PMS).

· 
Detail-oriented, service-minded, and able to work under pressure and flexible schedules.