Parts Advisor

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

Full time permanent position Mon- Fri 45 hours + alternate Saturday mornings

Two weeks rotating, 06.00-15.30 and 08.30-18.00

Paying between £27,000 and £32,000 plus overtime, dependent on experience 

Role:

Provide an excellent service supplying HGV parts to customers both over the counter and by telephone, as well as issuing the correct parts orders for HGV Technicians who are carrying out repair and maintenance to vehicles in the workshop

What you will be doing.....

·  Receiving deliveries, mark off and store parts in stockroom according to prearranged systems.
·  Locating and label parts and maintain inventory of stock.
·  Regular inventory stock counts.
·  Consistently maintaining a good standard of housekeeping in the Parts Department.
·  Report stock shortages to parts supervisor.
·  Produce parts quotations for internal/external customers.
·  Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
·  Ensuring procedures are properly carried out for the ordering and receipt of goods.
·  Ensuring that credits are properly and accurately raised for goods returned.
·  Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
·  Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
·  Accurately compile parts from job cards for repairs being carried out in the workshop.
·  Feedback all information about competitors to Parts Supervisor.
·  Proactively selling parts and promotions to customers.
·  To work with Parts Supervisor to achieve their maximum competency level.
·  Special projects as required.
·  Pick up and deliver parts on occasion.
·  Work within health & safety company guidelines

Skills and Experience Required:

·  Driving Licence required
·  Able to identify different parts using catalogues and systems.
·  Numerical ability to be able to work with part numbers.
·  To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.
·  Selling/influencing others to buy additional parts.
·  Documenting/recording information.
·  IT literate to competently use DMS and associated software & systems.
·  Proactive, enthusiastic and approachable.
·  Accuracy and attention to detail.
·  Flexible and positive approach to changing circumstances / priorities.
·  Commercial awareness.

What we offer:

·  25 days holiday (rising with service)
·  Pension scheme
·  Healthcare Scheme
·  Employee discounts across retailers, cinemas, ++++
·  Cycle to work scheme

With a renewed product range and growing profile, we rely on quality people to provide ‘excellence’ in service and support to customers by always looking to improve customer satisfaction. Look at what we do and who we are part of:  www.renault-trucks.com

Renault Truck Commercials Ltd is an equal opportunity employer

We value your data privacy and therefore do not accept applications via mail. 

 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

 

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm. 

Job Category:  Sales & Services

Organization:  Renault Trucks

Travel Required:  No Travel Required

Requisition ID:  13389