Kaunas Truck Workshop Manager

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

As Truck Workshop Manager You will optimize and improve quality and availability of the workshop with focus on delivering customer satisfaction. You will be responsible for the overall result of the workshop and to achieve the set targets. You will recruit, manage, and develop own team through a leadership driven by Volvo Values and Volvo leadership principles: lead with passion, perform with purpose and transform with vision. You will be a part of the service network management team which facilitates synergies and cooperation. 

 

Main activities and core responsibilities:  

·  Be an inspiring leader developing your team members by inclusive leadership and secure everyone’s involvement and engagement in our development.
·  Manage well functioning workshop according to set standards and processes, with a focus on continuous improvement. 
·  Facilitate all customer relations and activities, securing long term relationships and customer satisfaction. 
·  Monitor and report all KPI’s related to the workshop and act to improve them.
·  Manage the business plan and budget follow up. 
·  Take care of security, safety and environmental issues and processes. 
·  Manage the maintenance and development of the workshop building and facilities. 
·  Implement new policies and initiatives, leading with a proactive mind-set. 
·  Secure work in accordance with the values and behaviors in our customer commitments, Volvo values, policies and guidelines. 
·  Cooperate with other workshops and functions according to the commercial crew way of working. 

Who are you?

In this role, you will bring:  

·  Preferably a minimum of 3 years of experience in leadership 
·  Excellent communication skills and interpersonal skills 
·  Sales & negotiations skills, commercial attitudes 
·  Strong solution-oriented and analytical thinking abilities 
·  Solid planning and organization skills 
·  Dedication to customer satisfaction 
·  Ability to anticipate and handle difficult situations 
·  Ability to take initiatives and lead them 
·  Flexible and positive approach to changing environment 
·  Ability to remain calm and logical in a dynamic business environment 
·  Excellent Lithuanian and good verbal and written English language skills 
·  Proficiency with Microsoft Office 
·  Clear Driving license 
·  University education with technical or economical background is preferred 

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:   

·  Joining a global and diverse team of highly skilled professionals who make customers win 
·  Opportunity to grow both personally and professionally 
·  Space to initiate and implement changes for customer success and prosperity of society 
·  Environment where we work with passion, trust each other, and embrace change to stay ahead 
·  Package of company benefits such as trainings, additional health insurance and more 

Ready for the next move?

Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today by sending your CV and motivation letter in English.

For further information, please contact: 

Kristis Avizinas, Service Market Manager  

Mob. +370 614 02050

email: kristis.avizinas@volvo.com 

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. 

Job Category:  Sales & Services

Organization:  Volvo Trucks

Travel Required:  Occasional Travel

Requisition ID:  13757