TSP Manager 1

Job description

New

🔍Houston, Texas, United States

📅 595Total Views

📅 190001IYRequisition #

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COMPANY:

TechnipFMC is a leading global provider of technology solutions for the energy industry. FMC Technologies designs, manufactures and services technologically sophisticated systems and products such as subsea production and processing systems, surface wellhead systems, high pressure fluid control equipment, measurement solutions, and marine loading systems for the oil and gas industry.

DEPARTMENT:

Reports to the TSP Services Manager, in the Subsea Services Africa & North America Organizational Unit in Houston, Texas.

RESPONSIBILITIES:

This role is a Management role within the SSANA organization. Management at this level provides leadership to a single function within a department, with daily operational responsibilities. The individual filling this position will be expected to exhibit and practice leadership behaviors in support of all Subsea Services initiatives and develop/mentor subordinate supervisors around the core values of TechnipFMC and the characteristics of a service culture. Also this position will participate in Technical Services strategic planning and development activities.

·Work as an integral member of the technical services team.

·Lead a team of direct and indirect reports to ensure alignment to all TechnipFMC core values, quality policies, global and regional vision.

·Manage resource allocation and utilization for direct and indirect reports.

·Provide guidance and motivation to team members and build effective relationships with peers, co-workers, customers, and industry representatives.

·Conduct salary planning and personnel performance evaluations and discussions.

·Interview and recruit for entry level and experienced positions for the department.

·Participate in cross-functional quality initiative teams within SSANA.

·Develop strategies to address Key Business Objectives; construct action plans and key performance metrics.

·Monitor and adjust personnel offshore assignments accordingly to prevent excessive offshore time on annual basis.

·Ensure departmental utilization rates meet or exceed department goals.

·Participate in Technical Reviews in preparation for execution of customer operations.

·Provide technical and commercial support for EPC quotes as well as SSANA quotes and/or CTR development.

·Ensure that department personnel make sound technical decisions.

·Ensure assistance with on/offshore personnel including operations coordinators, workshop manager and quality department on technical requests during and after normal business hours.

·Ensure technical disposition and troubleshooting is provided on non-conforming TechnipFMC equipment and tools.

·Manage development of data related to field non-conformances.

·Manage input into the construction of customer proposals with client and technipFMC personnel for major equipment refurbishments and tool campaigns.

·Ensure onshore support for offshore installation projects.

·Ensure that assistance is provided to technical sales, marketing, and training.

·Provide customer technical management while developing and maintaining strong working relationships.

·Provide status reports supporting technical service personnel utilization.Report on personnel planning and or projects monthly.

·Ensure coordination of competent and qualified resource allocation to project teams.

·Partner with HR on recruiting, employee relations, and efforts to ensure a satisfied and supportive work environment.

·Collaborate with account managers to insure that both TechnipFMC and customer's requirements are successfully met and adhered to.

·Coordinate and ensure direct reports receive proper training for career progression.

·Resolve personnel conflicts with internal and external customers.

·Ensure standardization of processes and procedures; coordinate resources.

·Technical Service Personnel,Coordinators and Supervisors will report directly to this position.

·Assist with training, monitoring and coaching less experienced staff in discipline and methodologies of document control.

MAIN TASKS:

·Manages areas of the Technical Services Department.

·Manages personnel project assignments and resources loading.

·Prepares and presents technical data to internal and external customers.

·Develops local work instructions and processes related to department.

·Reviews and provides feedback on Stage Gate process and procedures as well as Global Work Instructions.

·Develops solutions to problems by analyzing, interpreting and evaluating data.

·Anticipates potential problem and identifies and proposes required preventive actions.

·Provides technical supporting documentation to close Corrective Action Requests.

·Promotes an environment where people feel comfortable sharing ideas and encourages teamwork to maximize efficiency and productivity.

·Thoroughly understands relevant work processes as defined in the HOP and relevant GWI's and LWI's.

·Thoroughly understands relevant SAP workflow and applications.

·Obtains expert knowledge about safety aspects related to real-life environment of using/installing TechnipFMC equipment, at onsite and offsite locations.

·Attends appropriate industry related professional society meetings and functions in order to stay informed and make good use of new technologies, products and personal development opportunities.

·Writes and presents technical papers for publishing in appropriate professional industry publications or forum.

·Resolves conflict across functional areas of management.

·Identifies, develops and presents capital investments to sustain and grow functional areas of management.

·Develops and manages competency plans for subordinates; ensures competency meets or exceeds customer expectations for technical services.

·Possesses a service oriented business mentality and models this behavior.

·Identifies and recognizes individuals within the organization who exhibit service business mentality.

·Focuses on overall Quality of Services provided by SSANA Technical Services Personell.

·Focuses on HSE culture and initiatives.

·Mentors developing talent.

·Represents SSANA in a positive manner in stakeholder events.

·Supports process documentation and employee compliance with TechnipFMC specific approved procedures, processes and standards.

·Clearly communicates business critical events to TSP Services Manager / Technical Services Manager.

REQUIREMENTS:

·Bachelor's Degree preferred.

·Typically 2+ years of experience in the field.

·Typically less than 2 years supervisory and/or management experience.

·Industry knowledge is beneficial, but not required.

·Requires broad functional knowledge, providing guidance regarding area of responsibility.

·Responsible for administering strategic programs and policies for a functional group.

·Develop departmental plans; including business, production and/or organizational priorities.

·Ability to provide input and solve issues that require a broad knowledge related to function.

·Must be able to derive solutions from information provided both internally and/or externally.

·Ability to integrate company goals across areas of responsibility.

·Strong written and verbal communication skills are essential to effectively teach and influence other employees.

·Ability to give and receive constructive feedback and coaching, and respond appropriately.

·Strong ability to persuade and influence others is critical.

·Prepare and present reports to upper level management, including internal/external partners.

·Ability to foster communication within diverse cultural environments is critical.

·Ability to complete performance reviews and provides constructive performance feedback.

·Ability to manage work directly or via supervisors/ work leads.

·Ability to develop a budget and manage costs within budget.

·Develop functional solutions and present recommendations to functional department leadership.

·Ensures cooperation and interaction across diverse stakeholders, both internal and external, to the organization, often managing conflicting interests and/or demanding customers and suppliers.

·Must have demonstrated commitment to TechnipFMC Core Values.

·Must have demonstrated customer service focused approach to business.

·High standard for documenting and following critical business processes.

·Exhibits advanced leadership traits around communication, establishing requirements, addressing areas for improvement.

·Knowledge of commercial terms and conditions related to the service industry.

·Ability to develop business plans/strategies that support business segment needs.

·Experience in forecasting and filling personnel and capital resource requirements.

WORK ENVIRONMENT:Spend 80-90% time in an office environment and/or 10-20% offsite attending industry conferences, customer surveys, etc.Periodic offshore and/or international travel may be required for observation.Office environment with frequent trips to shop and other office plants.24/7 Customer Service support to organization.Some exposure to shop hazards, including high noise, heavy machinery, and shop traffic.

PHYSICAL DEMANDS:Frequent sitting and operating a computer.Fast paced atmosphere with multiple priorities and constant change.Some travel for organizational needs and offshore monitoring of FMC Technologies performance.24/7 Customer Service support.

This job description is a general description of essential job functions.It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.All employees of TechnipFMC are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.