Home Furnishings Installer, Outer London

Job description

Job Type

Customer Service

Location

Bracknell - Mobile

Additional Locations

High Wycombe
Oxfordshire - Oxford
Reading

Partnership Level

9

Closing Date

24/11/2024

Vacancy Type

Permanent

Salary

£25,900.00 - £36,800.00 Annual

Salary Frequency

Annual

Hours of Work

Full time to include Saturday on a Rota basiss

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance

In this role you will collect stock from Bracknell and then install across the catchment area of John Lewis Oxford & John Lewis Reading but there will be times when you will be required to support other areas.

Salary range -  £25,900.00 - £36,800.00 Per Annum 

Contract type - Permanent 

About the Role

We have an exciting opportunity to join the Home Services team as a Home Furnishings Installer.

This is a  customer facing role where you will be responsible for the installation of furnishing fittings (Curtains, Blinds and window dressing) and associated John Lewis products in customers homes.  

A key part of your role will be to engage and delight our Customers by delivering market leading customer experience. You will add value to the efficient and profitable running of your operational area in order to achieve your business and personal objectives, along with those of your team, Region and wider Home Service operation.

Some of your key responsibilities will include:

· 
Responsible for carrying out the fitting of window dressing products (curtains, blinds and associated products such as poles and tracks). 

· 
You will use your skills and expertise to deliver high quality installation standards, ‘Right Fit First Time’. 

· 
You will be an ambassador for the John Lewis brand, working in customers’ homes, bringing to life our values and delivering a consistently exemplary customer experience.

· 
You will be responsible for providing accurate error free work, demonstrating excellent communication skills and offer advice, demonstrations and recommendations to meet the customers needs.

Essential Skills you will need:

· 
Excellent Customer service skills

· 
IT literacy

· 
Communication skills

· 
Confidence working independently

· 
Full clean driving licence

You will be required to occasionally visit a John Lewis branch to ensure you are up to date with your product knowledge.

This role is subject to the following pre-employment screening: 3 year references. Basic disclosure. DVLA check. 

Benefits of the Partnership and the role:

· 
️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays (this is prorated for part time hours).

· 
⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

· 
- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

· 
- You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

· 
-  Simple cycle to work support scheme

· 
- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them 

· 
-  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - ttps://www.jlpjobs.com/about/benefits/

Next Steps:  

· 
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.

· 
Once you've submitted an application the next steps of the process, if successful, will include a 1 stage interview either virtual or face to face from Ist October 2024 onwards.

· 
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

For Internal use only:

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At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/