Customer Delivery Hub, Driver Installer

Job description

Job Type

Customer Service

Location

Cambridge - Trumpington

Partnership Level

9

Closing Date

25/11/2024

Vacancy Type

Permanent

Salary

£28,500.00 - £35,800.00 Annual

Salary Frequency

Annual

Hours of Work

Mon-Fri 10:30-21:30, Sat 07:00-18:00

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

Role: Customer Delivery Hub, Driver Installer

Location: Trumpington (CDH)

Contract: Permanent

Pay: £31,159.05 pa (plus work shift premium depending on working hours)

Hours: Full time hours of work (41 hours per week)

· 
Our Installers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.

As Partners - members of the Partnership - it's our responsibility to ensure our growth for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

Our Installation specialists are the face of the John Lewis & Partners brand. For over 100 years we have worked hard to create an enviable reputation that we can all be proud of. You’ll maintain a safe working environment by adhering to safety regulations, out on the road and in our customers’ homes.

As a John Lewis & Partners Customer Delivery Driver Installer your typical day may involve:

· 
Using your local knowledge to plan your schedule for the day

· 
Handling a complex installation in a customer home

· 
Taking part in a Forum to contribute to the future direction of your department

Job Requirements:

To land this role as a Customer Delivery Driver Installer you’ll need a valid manual UK C1 Driving Licence with no more than 6 points, valid DCPC and valid Tachograph Card.

We hope you’re tempted, and if not perhaps you have a friend or family member who would really suit this role? We would like to hear from you or them!

Required essential experience skills and qualifications:

· 
The ability to cope with the physical requirements of the role.

· 
Previous experience driving a 7.5 tonne vehicle.

· 
Good communication skills, both over the phone and face-to-face.

Desirable experience skills and qualifications:

· 
Installation and disconnection of white goods.

· 
TV installations

· 
Assembly of flat pack

We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

· 
Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.

· 
Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena

· 
Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

· 
Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

And much more! Find out more about our benefits here: https://www.jlpjobs.com/about/benefits/

If you would like to view the job outline for this role please see attached our job outline.

Please be aware that due to the nature and activities of this role, all successful candidates will have a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website .

For internal use only: 

Duties and Responsibilities

Our Installation specialists are the face of the John Lewis & Partners brand. When you join the team as a Customer Delivery Hub Installer, you will deliver and install a wide variety of products to our customers, always with professional courtesy and outstanding service.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/