Catering Assistant

Job description

Job Type

Customer Service

Location

Cardiff

Partnership Level

10

Closing Date

20/11/2024

Vacancy Type

Permanent

Salary

£11.55 Hourly

Salary Frequency

Hourly

Hours of Work

Various hours of full time work (37.5 hours per week) across seven days to include early starts, evenings and alternative weekends.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Hello, and a very warm welcome from John Lewis Cardiff. We are delighted to be recruiting into our Catering department on a permanent basis.

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

Duties and Responsibilities:

Do you have a passion for food, flavour and love to deliver a fantastic customer experience? The catering team within our John Lewis & Partners shops is the place for you. You'll be the face of John Lewis, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace.

Job Requirements:
Your passion for selling will enable you to provide solutions for customers. We'll equip you with the skills and knowledge to advise customers with confidence.

Working in either our Partner Dining Room or our customer restaurants you will be delivering market-leading service and serving our food to excellent standards.

Desirable experience skills and qualifications:

· 
Basic Food Hygiene Certificate

· 
Previous catering experience

· 
Worked in a fast paced, customer facing environment

Additional Information:
As a Partner you will enjoy our unique benefits which include:

· 
Free meals on shift

· 
Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). You’ll also be able to nominate someone you live with to share your discount

· 
Full time working holiday entitlement of 22 days - prorated for part time hours

· 
Access to our exclusive hotels based in some of Britain’s most stunning areas and once you’ve been with us for three months, you’re welcome to explore them plus so much more ...

Things to note :

· 
This role may be subject to pre-employment screening

· 
We occasionally close vacancies early in the event we receive a high volume of applications and therefore recommend you apply early

· 
Print off the job description now if you require it and ensure you attach an up-to-date CV

Duties and Responsibilities

To deliver a market leading customer experience achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/