Strategy and Change DevOps Partner

Job description

Job description

Join a digital first bank that’s powered by people.

Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.

You’ll be helping us be digital-first when developing new products and services, as well as enhancing existing ones by providing software development and support to each of our Global Businesses and Global Functions.

Using best-in-class technologies, you'll deliver end-to-end execution of all technology services consumed across the HSBC landscape, including change programmes and applications in production.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

DevOps Services is part of the CTO function in HSBC operating all GBGFs in the organisation. We are uniquely placed to drive HSBC’s DevOps transformation and aim to deliver innovative software in an innovative way.

 

What are we doing?

We aim to make the lives of our engineers across HSBC much better by improving their experience in engineering software and supporting them in shipping safely to Production, for the benefit of the bank’s users & customers

What are we looking for?

We need your help to continue improving and grow, and that's what is why we are hiring.  

We are not perfect… perfection would stand in the way of progress.  We are looking for all sorts of people in our teams, but in particular, we’re looking for people who are happy to roll up their sleeves and get stuff done.  

We are looking for people who are flexible in their approach and who are happy to try new things and experiment, and be comfortable in throwing experiments away to start again if they don’t work.  

We are looking for people that enjoy driving transformation, paying attention to detail and following up issues until we find a solution.  We need applicants who are organised, who take pride in their work and who want to do the right thing for the bank.

Purpose of the job

The aim of this role is to support the transformation of the DevOps estate, which will result in an optimised technology operating and functionality for the adoption for business areas.  The role will provide strategic support and direction as well as structured governance around all ongoing change initiatives.

 

Responsibilities

·        Co-ordination and agreement of change initiatives with senior stakeholders across the GBGFs

·        Proactive identification of improvement opportunities in the technology landscape and delivering provable results compared to baseline

·        Delivery of transformation, working in an agile environment, utilising industry standard approaches where applicable.

·        Provision of subject matter expertise and facilitation to stakeholders and the wider engineering community that will consume these services

·        Management of stakeholder expectations and accountability

·        Provision of clear communication on schedules, delivery dates, scope changes, etc to stakeholders

·        Oversight of adoption and rollout of agreed operating models to the engineering teams

·        Development of ways of working and delivery approach that recognises incumbent risks of the directive and ensures that continuous feedback maximises delivery success.

Requirements

·        Experience of driving transformation in technology, operating in a DevOps / Agile environment

·        Experience of working in a product driven organisation orientated environment

·        Experience of working on global initiatives, engaging with team members and stakeholders in multiple locations

·        Strong experience of Strategic plans for organisational change

·        Excellent background in writing and driving strategic organisation change

·        Experience in measuring outcomes of change initiatives

·        Excellent written and spoken communication skills along with highly developed reasoning and analytical skills

·        Process oriented and structured approach.

·        Proven ability to navigate the governance that big banks put in place

This role is based in Sheffield and offer Hybrid working 

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone -  no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500