Processor Supplied Services - FTC

Job description

Job title: Processor Supplied Services – Clearing

GCB level: GCB 7

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Principal Responsibilities:

Responsible to conduct day to day operations function involving – Cheque processing

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Processing of Inward clearing & Outward clearing (CTS).

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Ensure all clearing activities are performed smoothly and that all RBI deadlines are met.

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Customer signature validation.

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Bulk posting on HUB Core system for Cheque deposits/ issued by customers.

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Validation of Vouchers.

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MIS update and communication.

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Monitor suspense accounts and ensure that all outstanding items are resolved. Ageing of accounts to be monitored.

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Initiate discussions with staff and encourage views/suggestions for any process improvement.

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Ensure day to day processes are run as per defined procedure notes and policies.

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Ensure an effective Business Continuity plan is in place for the unit.

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Maintain daily/monthly MIS for volume/value processed.

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Ensure adherence/compliance to regulatory recommendation

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Continuously strive to ensure process improvements

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Provide support for Remittance document scanning.

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Managing projects whenever required.

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Managing a team of vendor resources and ensure that transactions are getting processed on time with high accuracy rate.

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Agreed SLA's to be met and monitored at regular intervals.

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Maintain HSBC internal control standards; ensure the timely implementation of internal and external audit points together with any issues raised by external regulators. Ensure implementation of Group Compliance Policy. Be aware of the operational risks associated with processing of transactions.

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Improve turnaround time and reduce costs and error rates.

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Continuous up gradation of knowledge on products, processes that are relevant to the job.

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Is abreast with market developments.

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Foster team spirit within the unit.

Desired profile

Qualifications :

Qualifications/Requirements:

BCOM, BA, BSC or above

Other additional requirements :

·  Knowledge of MS Office
·  Ability to manage staff and ensure optimum efficiency
·  Basic understanding of banking process and controls
·  Written and verbal communication skills
·  Multi-tasking skills

ELIGIBILITY CRITERIA

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He / She should be able to handle and cope up with volume spikes, exigencies.

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Broad awareness of banks procedures and policies is essential.

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The Hongkong and Shanghai Banking Corporation Limited (HSBC) India