Manager - Branch Operations

Job description

Job description

Some careers open more doors than others.  

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

We are currently seeking an experienced professional to join  The Global Asset Management  team.

Principal Responsibilities

• Accepting financial and non-financial transaction and sending to RTA for processing
• Handling request or queries from walk in investor’s or Distributors
• Handling customer complaints and providing resolution by co-ordination with RTA
• Coordinating with investors and Distributors for remediation of pending transaction
• Acts as a back for institutional servicing in the absence of 2nd Staff. This involves reporting of HV transaction for Fund utilization and Handling service queries / request of institutional clients which needs to be handled on priority

Requirements

·  A good understanding of mutual fund/security markets
·  Good verbal and written communication, team and interpersonal skills
·  The inclination to work in a client facing role, with a bent of mind for ‘service’
·  Ideally a post graduate / minimum 2 plus years  of  experience in a  client-facing role involving Service, Query Handling
·  Knowledge of local language will be an advantage

The location for this role is  Pune , India

Useful Link

Link to Careers Site: Click  HERE  

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by  HSBC Global Asset Management (India) Private Ltd