UX Researcher

Job description

Position Description:

UX Researcher
Government of Canada security clearance is required

CGI is seeking a UX Researcher to support discovery and help shape product decisions across complex digital solutions, including features that incorporate evolving technologies.

Your future duties and responsibilities:

. Conduct interviews, usability tests, and other research activities to understand user needs.
. Produce research outputs such as personas, problem statements, and journey maps.
. Evaluate early concepts and prototypes, including those that involve dynamic or system-generated responses.
. Summarize insights and present them to mixed audiences.
. Collaborate with designers, product managers, and technical teams to ensure findings guide design decisions.
. Apply inclusive and accessible research practices.

Required qualifications to be successful in this role:

. 3–5 years of UX research experience.
. Experience studying complex products or workflows.
. Awareness of how AI-enabled or automated features can affect usability, trust, and comprehension.
. Strong qualitative and quantitative research skills.
. Clear communication skills.
. Familiarity with agile, iterative delivery.

Skills:

·  Artificial Intelligence
·  English
·  Qualitative user research
·  UX design
·  Workflow
·  French

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.