Test Environment Manager (TEM)

Job description

Position Description:

This role is responsible for end-to-end management of program-level test environments, ensuring readiness, stability, and alignment across all testing phases. The position works closely with Quality Assurance, Solution Design, and Application teams to support successful System Integration Testing (SIT), User Acceptance Testing (UAT), Program End-to-End (E2E), and Performance Testing.
This is a hybrid role requiring on-site presence at the downtown Toronto office and/or client office (81 Bay Street, Toronto) a minimum of one (1) day per week, subject to change at any time.

Your future duties and responsibilities:

• Accountable for all Program Test Environments, including SIT, UAT, Program E2E, and Performance Testing.
• Collaborate closely with QA and Solution Design teams to understand application architecture, data flows, and system topology for applications in scope.
• Develop and maintain Test Environment Plans for all testing phases.
• Contribute to QA strategy, planning, and execution activities.
• Manage Performance Test Environments to support project requirements.
• Maintain a comprehensive application inventory and manage test environment bookings.
• Coordinate with Application Test Environment Specialists and QA Leads across multiple Lines of Business to secure and manage environments for program initiatives.
• Develop detailed technical and functional shakedown plans.
• Ensure completion of all shakedown activities across applications and Lines of Business prior to releasing environments for test execution.
• Communicate shakedown status and environment readiness to key stakeholders.
• Develop and maintain a production code deployment roadmap, including planning for code merges when required.
• Plan, schedule, and track test environment uplifts and changes.
• Lead Test Environment Issue Management, acting as the primary point of contact for all environment-related issues during Program E2E test execution.
• Participate in daily Operations forums and defect triage meetings.
• Maintain a Test Environment Tracker and outage calendar for all applications within program scope.
• Contribute to Quality Management Office (QMO) initiatives, including environment virtualization, identification of bottlenecks, and initiatives to reduce testing time and cost.
• Support the development and maintenance of the Configuration Management Database (CMDB) for all applications in scope.
• Continuously optimize test environment management processes to improve efficiency, reliability, and scalability.
• Proven experience managing test environments across SIT, UAT, Program End to End (E2E), and Performance Testing
• Strong understanding of QA methodologies, testing lifecycles, and environment dependencies
• Hands-on experience with test environment planning, scheduling, and execution
• Ability to develop and execute technical and functional shakedown plans
• Strong experience in test environment issue management, including triage, root cause analysis, and resolution
• Ability to act as a single point of contact for environment-related issues during test execution
• Experience tracking environment outages, uplifts, and readiness status
• Hands-on experience maintaining environment trackers, calendars, and dashboards

Required qualifications to be successful in this role:

• Proven experience managing test environments across SIT, UAT, Program End to End (E2E), and Performance Testing
• Strong understanding of QA methodologies, testing lifecycles, and environment dependencies
• Hands-on experience with test environment planning, scheduling, and execution
• Strong experience in test environment issue management, including triage, root cause analysis, and resolution
• Ability to act as a single point of contact for environment-related issues during test execution
• Experience tracking environment outages, uplifts, and readiness status
• Hands-on experience maintaining environment trackers, calendars, and dashboards

Skills:

·  Financial Services
·  Issue Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.