SAP Technical Application Management
Kuala Lumpur, MALAYSIA
Job description
Position Description:
POSITION OVERVIEW
The SAP Technical Application Management Engineer is responsible for the stability, performance, and lifecycle management of organization’s SAP systems. This role ensures the technical integrity of SAP platforms (ECC, S/4HANA, BW, Fiori, etc.), manages upgrades and patches, and supports integration with infrastructure and other enterprise applications. The engineer collaborates closely with functional SAP teams, infrastructure, cybersecurity, and external partners to ensure seamless operations and continuous improvement.
Your future duties and responsibilities:
KEY RESPONSIBILITIES
• System Administration: Manage SAP system landscapes including installation, configuration, monitoring, and performance tuning.
• Technical Lifecycle Management: Plan and execute upgrades, support packages, kernel patches, and system migrations.
• Transport Management: Oversee transport routes and change deployment across SAP environments.
• User & Role Management: Support technical aspects of user provisioning and role assignments in coordination with SAP Security.
• Interface & Integration Support: Maintain and troubleshoot interfaces between SAP and non-SAP systems (e.g., PI/PO, IDocs, RFCs).
• Monitoring & Performance: Implement and maintain monitoring tools; analyze logs and performance metrics to ensure system health.
• Backup & Recovery: Ensure proper backup strategies and disaster recovery procedures are in place and tested.
• Collaboration: Work with functional teams to support business processes and resolve technical issues.
• Documentation: Maintain technical documentation for system configurations, procedures, and change history.
• Vendor Coordination: Collaborate with hosting and support partners for issue resolution and service delivery.
Required qualifications to be successful in this role:
SKILLS / COMPETENCIES
• Strong technical knowledge of SAP NetWeaver, S/4HANA, BW, Fiori, and related components.
• Experience with SAP Basis administration and system monitoring tools.
• Familiarity with SAP Solution Manager and technical change management processes.
• Understanding of database technologies (e.g., HANA, Oracle, SQL Server) and OS platforms (Linux, Windows).
• Knowledge of SAP transport management and system landscape architecture.
• Good troubleshooting and analytical skills.
• Effective communication and collaboration across teams.
• Ability to manage multiple priorities and work in a global environment.
JOB SPECIFICATIONS
• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.
• 3–7 years of experience in SAP technical administration or Basis roles.
• SAP certifications (e.g., SAP Certified Technology Associate – System Administration) are a plus.
• Experience in a global enterprise environment preferred.
ACCOUNTABILITIES
Accountable for the technical health and performance of SAP systems. Ensures reliable and secure SAP operations through proactive management and collaboration.
Skills:
· Analytical Thinking
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.