Technical Strategy Manager Major Loss Commercial Property

Job description

Role Description

This is a great opportunity to support our Major Loss Commercial Property Claims Team, which holds a leading reputation in the market. We promote a positive team culture and a collaborative approach, constantly striving to provide outstanding customer service. You will be encouraged to attend sites where value can be added, taking a hands-on approach with suppliers and customers.

In this role, you will report to the Head of Technical Property Strategy and manage a small team of Senior Technical Strategy Specialists, providing technical expertise to the Commercial Property Large Loss/Major Loss Team. You will embed our culture and values across stakeholders and act as a key advocate for the business. You will also represent Allianz at broker forums, promoting and championing our claims service, and support our Third Party Administrator (TPA) offering in collaboration with Underwriters and the internal TPA team.

You will have substantial financial authority (over £10 million), enabling you to manage the most complex and high-value claims. Your responsibilities will include delivering technical excellence, driving digital transformation, continuous improvement, and quality.

This is a role based in one of our Birmingham, London or Milton Keynes offices, with the expectation to be on site 1 day. Other UK offices would be considered.

Salary Information

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

• Supporting the Head of Technical Property Strategy in developing and implementing the technical claims strategy and driving its execution across teams.
• Collaborating with internal stakeholders to optimise strategy execution, performance visibility, and business outcomes.
• Leading the LoB's approach to supplier performance, procurement alignment, and Claims Standards development and execution.
• Acting as a senior oversight point for technical referrals, large/complex claims, and recovery practices, ensuring alignment with internal standards and financial authority frameworks.
• Providing subject matter expertise in analytics, machine learning, and the technical claims impact on P&L performance.
• Developing, managing, and improving the technical capability of teams, including ownership of skills matrices and performance monitoring.
• Leading, inspiring, and developing a team of Technical Strategy Specialists handling major and complex losses.
• Deputising for the Head of Technical Property Strategy at strategic meetings and participating in Allianz SE Munich claims discussions.
• Driving strategic projects and business priorities, both within the team and across the wider organisation.
• Identifying trends, risks, and opportunities, and recommending improvements to the Senior Leadership Team (SLT).
• Supporting business development by contributing to customer/broker claims reviews, tenders, forums, and proposition development.
• Building and maintaining strong relationships with Underwriting, Actuarial, intermediaries, industry counterparts, and leading participation in ABI and other industry forums.

Essential Skills

• Proven expertise in technical knowledge and leading case law within area of specialism, including precedent-setting decisions.
• Regulatory knowledge in consumer duty requirements, Allianz claims standards, and operating in fast-paced, regulated environments.
• Strong understanding of customer needs, business operations, and market dynamics.
• Excellent leadership experience focused on performance, development, engagement, and adapting style to people and situations.
• Proven decision-making skills, comfortable owning solutions and making high-impact judgments.
• Strong problem-solving ability, including thinking creatively and embracing test-and-learn, fail-fast approaches.
• Demonstrated ability to coach and develop others, including leading training and coaching initiatives.
• Advanced analytical skills, including use of data to understand trends and drive performance improvements.
• Excellent presentation and communication skills, with experience in public speaking and representing at industry level and committees.
• Experience in driving and implementing change, with operational management in complex, regulated settings.
• Effective stakeholder management and negotiation skills, including collaboration with supply chain to deliver improvements.
• Proven technical expertise aligned to specific Lines of Business (e.g., motor casualty, property).
• Strong time management and prioritisation skills, with high resilience and ability to manage multiple tasks under pressure.
• Experience leading by example, consistently demonstrating desired behaviours and company values.

We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.

Desirable Skills

• Dip CII/ACII/CILA or considerable progress towards a suitable industry qualification.
• Evidence of ongoing professional development.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust  

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. 

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

Hr-recruitment@allianz.co.uk

For any inquiries or to submit your application, please contact: Ben Edwards

If you are an at-risk candidate facing potential redeployment, please include this information in your CV.

Closing date: 16 Oct 25

We reserve the right to close the advert early if we reach enough applications.

Join us - Let’s Care for Tomorrow.