Senior Case Manager Level 1
Sydney, Australia Sales
Job description
SENIOR CASE MANAGER - PERSONAL INJURY - SYDNEY
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
About the role
· Managing a diverse portfolio of claims for corporate clients.
· Working in partnership with internal and external stakeholders meeting Allianz’s service principles.
· Determining liability and timely assessment of treatment requests.
· Appropriately documenting claims decisions.
· Developing and implementing claims strategies that deliver positive and sustainable outcomes.
About you
· Experience as a Workers Compensation Case Manager or other personal injury lines.
· You have excellent communication skills both written and verbal with a customer focused approach.
· You have the ability to handle difficult situations and whilst resolving complex situations in a timely manner.
· You are proactive with the drive to learn and develop skills.
· You have excellent time management skills and the ability to adapt when changes occur.
Benefits and perks
· Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
· Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
· Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
· Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
· For more details about our benefits, visit the Allianz Careers site.
About our culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers