Claims Delegated Authorities Manager

Job description

Let’s care for tomorrow. 

Your ambitions.  Your dreams.  Your tomorrow 

 

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.   

 

We are looking for a Claims Delegated Authorities Manager (m/f/d), based in London. 

  

Your Team 

Our global team is dedicated to enabling a complaint, efficient and effective process of delegating claims handling authority – be it to TPAs, MGAs or other Facility partners. We provide the frameworks, tools and processes to lead and support the Claims Business Owner in the Regional Lines of Business throughout the lifecycle of a Claims Delegated Authority.  

 

The Impact You Will Have  

Reporting to the Claims Strategic Partnership Manager, you will oversee global Claims Delegated Authority relationships, ensuring compliance with regulatory requirements, Allianz standards, and Claims philosophy. You will collaborate with Claims Business Owners across various Lines of Business and jurisdictions (eg US, UK, Germany, France), supporting Governance and Compliance throughout the Delegated Authority lifecycle. You will work closely with a cross-functional Facilities team and Claims Business Owners to manage Governance and Compliance throughout the Delegated Authority's lifetime. 

 

 Some of your specific responsibilities could include: 

· 
Screen third parties for Delegated Claims Handling to ensure compliance with Allianz standards, Claims philosophy, and legal requirements. Evaluate their capability and provide consultation and guidance to the Claims Business Owner as needed. Collaboratively sign off on the delegation of authority and financial authority level, documenting the rationale. 

· 
Ensure claims due diligence is regularly documented and updated. 

· 
Lead contract negotiations from a Claims perspective and ensure both Allianz’ and regulatory requirements are adequately reflected, manage regular contract reviews and renewals resp. termination.

· 
Coordinate the audit process, review and document audit results and support Business Owner in following up on those.  

· 
Support business Owner during transition of terminated relationships.  

· 
Establish and maintain good rapport with Delegated Claims Administrators and other stakeholders, especially the Claims Business Owner, Underwriting, Outsourcing and Portfolio Solutions  

· 
Regularly challenge and re-think existing processes and standards together with Claims Governance & Integrity in order to ensure both best-in-class and efficient procedures are utilized for this growing part of the business. 

· 
Stay up to date with industry trends, regulatory changes etc and implement them into frameworks  

· 
Sharing your expertise eg through trainings  

 

What You’ll Bring to the Role 

· 
Experience as a (Claims) Delegated Authority Manager or as a Senior Claims Handler who has worked extensively with Delegated Authority arrangements                    

· 
Experience with London-market and overseas delegated authority arrangements (eg US, Canada, UK, Germany, France, Italy, Singapore) 

· 
Strong problem-solving and communication skills, Customer-mindset, strong cooperative approach                          

· 
Good understanding of Claims requirements (min 5 years)                     

· 
Ability to work in a dynamic environment  

· 
Ability to work in an international environment and outstanding inter-cultural skills  

· 
A basic understanding of artificial intelligence (AI) and its potential applications in business is essential. 

 

74403 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent

 

What’s in it for you? 

 

Let’s care about everything that makes you, you 

We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us. 

 

Let’s care for your financial wellbeing 

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. 

 

Let’s care for your opportunities to progress 

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. 

 

Let’s care for life’s twists and turns 

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. – Please do not include this paragraph for South Africa 

 

Let’s care for our society and our planet 

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. 

 

Care to join us? 

 

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.

 

Learn more about careers at Allianz Commercial by clicking here .

 

Learn more about Allianz Commercial by clicking here .

 

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other characteristics protected under applicable local laws and regulations. Diversity of thinking is an important part of our culture.

 

People with disabilities:  
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

 

Recruitment Agencies:   
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.  Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid