Key Account Manager - Allianz - THAILAND

Job description

Join Allianz Partners to help leading financial and travel partners launch high‑impact solutions. You’ll blend business development, project implementation, and account management to grow key accounts, deliver campaigns, and unlock new opportunities.

Job Summary
Own end‑to‑end account growth and delivery: research and qualify opportunities, shape sales and marketing strategies, implement projects, and build trusted client relationships that drive retention, upsell, and long‑term value.

Key Responsibilities

Account Management (70%)

Serve as the primary point of contact for assigned key accounts
Build and maintain strong, long‑term client relationships
Understand client needs and align solutions to deliver measurable value
Develop account plans to drive growth, retention, and satisfaction
Monitor performance metrics and provide regular, insight‑driven reporting
Identify upsell and cross‑sell opportunities
Coordinate with internal teams to meet client expectations

Implementation (30%)

Lead onboarding and implementation of products/services for new and existing clients
Develop and manage project plans, timelines, and deliverables
Collaborate with technical and operational teams to ensure smooth execution
Provide training and support during rollouts; troubleshoot issues and ensure timely resolution
Document implementation processes and feedback for continuous improvement

Qualifications

Bachelor’s degree in Business, Marketing, or related field
3+ years in account management, client services, business development, or implementation
Strong project management and organizational skills
Excellent communication and interpersonal abilities
Able to manage multiple priorities and work cross‑functionally
Proficient with CRM and project management tools
Fluency in Thai and English

Nice to have (not required)

Exposure to insurance, travel, or financial industries
Familiarity with non‑life insurance products
Experience in SaaS or service‑based environments
Own car is an advantage
Data Analysis skills

Key Working Relationships

Communicate effectively with internal departments and external stakeholders (clients and customers)
Report to the Head of Financial and Travel Alternative Segment

What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance

If you’re excited but don’t tick every box, apply anyway—we value potential and transferable skills. Only shortlisted candidates will be contacted.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

To Recruitment Agencies

Allianz recruits through dedicated in-house teams and does not accept unsolicited resumes/CVs, candidate introductions, or outreach from agencies or search firms. We only engage agencies under a prior, written contract and, where applicable, via our Preferred Supplier List (PSL). No fees will be paid for any candidate submitted or introduced without a contract in place, even if that candidate is subsequently hired. Do not contact hiring managers directly. Any breach, including unsolicited submissions, off-PSL contact, or attempts to invoice without an agreement, will result in candidate disqualification, termination of any existing contract, and non-payment of fees.

Offers “Allianz”

Job description