Intern, Life Branch Operation - Customer Service Division

Job description

What if you were empowered to make a positive impact?

 

JOB PURPOSE

 

Responsible for back office operation support and promoting quality customer care with passion and enthusiasm

 

 

 

KEY RESPONSIBILITIES

 

·  Responsible for the back office operation support
·  Decentralization of Policy Servicing(Non-Financial Policy Changes)
·  Incoming and outgoing mail and document handling
·  Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update
·  Decentralization which includes scanning of AGIC documentation
·  Responsible for customer service delivery at the branch
·  Relief Security Counter during manpower downtime(i.e lunch)
·  Relief Concierge at Menara Allianz which guidance and training will be provided
·  Process cashiering
·  To ensure compliance of FSA 2013 , branch SOPs, guidelines and policies issued by relevant bodies
·  To ensure upholding of operation initiative
·  Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required

 

 

KEY REQUIREMENTS/SKILLS/EXPERIENCE

 

·  Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management or any other relevant field of studies
·  Candidate is willing to expand themselves in other fields besides courses of studies
·  Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena)
·  2 internship position(s) for duration of 3 month(s)
·  Required skill(s) : Ms Excel , MS Powerpoint , MS Word
·  Required Language(s) : English(Primary) , Mandarin or Malay

 

 

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group. 

 

 

  58776 | Customer Services & Claims | Student | [[ custPositionClusterCSB ]] | Allianz Malaysia | Full-Time | Temporary