Global Implementation Manager

Job description

Contract Duration

• Temporary role, 21 months from 1 Apr 2026 to 31 Dec 2027. It may extend subject to demand.

Key Responsibilities:

• Manage and execute Program Implementation and Policy Issuance
• Program implementation
  - Manage timetable for preparing system set-up for forthcoming renewal programs
  - Ensure system maintained with latest Program information and data; resolve data quality issues
  - Advise Sales & Account Manager on the best way to set-up programs from system & Master Agreement perspective
  - Produce updated Master Agreement as required
• Clause management
  - Attach correct clauses to Master Agreement and ensure all are uploaded to the system
  - Monitor translations of clauses in local language when required
• Policy Issue
  - liaise and coordinate workflow with other teams to secure timely execution; resolve policy set up issues
  - issue local Policy documentation (Special Terms & clauses) from system, liaising with Program Manager if/where changes required and ensure complete accuracy
  - liaise with Account Manager to ensure client signature process where required
  - ensure local considerations (foreign language; mandatory clauses; fronter) fully reflected in local documentation
• Mid-Term Amendment
  - Manage and execute Mid-Term Amendments as directed by Program Manager - either program level or managing insurer level - ensuring quality and accuracy of Pluriform
  - Generate new Master Agreement / Policy docs according to KPI quality standards
• Liaison and co-ordination
  - Co-ordinate workflow to secure timely execution, liaising with other MNC functions (e.g. Account Manager, Regional Contract Management etc.); act as relay with Business Support
  - Interact & co-ordinate with other teams beyond geographical and functional borders to provide seamless worldwide contract servicing to the Policyholder (Core and/or other teams throughout the MNC such as e.g. Commercial, Credit, local claims teams, local finance)

Key Requirements:

• Undergraduate Diploma or a Bachelor’s Degree in any business related fields
• Proficient in MS Word including formatting
• Good command in written and spoken English and Mandarin
• Capable to read Simplified Chinese
• Proficient in Chinese typing (Traditional / Simplified Chinese)
• Ability to communicate via all mediums (e.g. email, phone) and at all levels of an organisation within a multicultural setting
• Ownership ensuring issues and tasks (inside/outside direct responsibility) are addressed and resolved
• Proactive / strong organisational and time management skills
• Good knowledge of MNC Program and policy structure would be an advantage
• Good Knowledge of MNC IT systems (PraxisPF) and Program Implementation / Policy Issue / MTA processes on a Program and local country level would be an advantage
• Good Knowledge of standard clause library and clause application would be an advantage

Allianz Trade embraces innovative technologies. We utilize Artificial Intelligence powered tools and encourage candidates with a basic understanding of commonly used platforms, as well as an awareness of best practices and the potential risks associated with AI in the workplace to apply.