Global Implementation Manager

Job description

Key Responsibilities:

• Manage and execute Program Implementation and Policy Issuance
• Program implementation
  - Manage timetable for preparing system set-up for forthcoming renewal programs
  - Ensure system maintained with latest Program information and data; resolve data quality issues
  - Advise Sales & ACMA on the best way to set-up programs from system & MA perspective
  - Produce updated Master Agreement as required
• Clause management
  - Attach correct clauses to MA and ensure all are uploaded to the system
  - Monitor translations of clauses in local language when required
• Policy Issue
  - liaise and coordinate workflow with other teams to secure timely execution; resolve policy set up issues
  - issue local Policy documentation (Special Terms & clauses) from system, liaising with Program Manager if/where changes required and ensure complete accuracy
  - liaise with ACMA to ensure client signature process where required
  - ensure local considerations (foreign language; mandatory clauses; fronter) fully reflected in local documentation
• Mid-Term Amendment
  - Manage and execute Mid-Term Amendments as directed by Program Manager - either program level or managing insurer level - ensuring quality and accuracy of Pluriform
  - Generate new Master Agreement / Policy docs according to KPI quality standards
• Liaison and co-ordination
  - Co-ordinate workflow to secure timely execution, liaising with other EHWA functions (eg ACMA, Regional PA etc); act as relay with Business Support
  - Interact & co-ordinate with other teams beyond geographical and functional borders to provide seamless worldwide contract servicing to the Policyholder (Core and/or other teams throughout the MNC such as e.g. Commercial, Credit, local claims teams, local finance)

Key Requirements:

• Good knowledge of MNC Program and policy structure
• Proactive / strong organisational and time management skills
• Advanced knowledge of MNC IT systems (PraxisPF) and Program Implementation / Policy Issue / MTA processes on a Program and local country level
• Advanced knowledge of standard clause library and clause application
• Advanced knowledge of written and spoken English
• Ownership ensuring issues and tasks (inside/outside direct responsibility) are addressed and resolved
• Ability to communicate via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting

Allianz Trade embraces innovative technologies. We utilize Artificial Intelligence powered tools and encourage candidates with a basic understanding of commonly used platforms, as well as an awareness of best practices and the potential risks associated with AI in the workplace to apply.