Technical Sales Representative

Job description

JOB DESCRIPTION:

JOB TITLE:

Senior Technical Sales Representative

DIVISION:

Structural Heart

DIRECT REPORTING TO:

Sales Manager, SH

KEY PURPOSE OF ROLE:

To provide technical support to physicians during cases and to meet sales target assigned

KEY RESPONSIBILITIES:

1) Perform Structural Heart product in-service and sales call to current and potential customers in assigned territories

2) Plan and execute sales and marketing activities to achieve AOP, maximize market share and achieve marketing goals in assigned territories

3) Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories

4) Manage consignment stocks in assigned territories

5) Provide technical support of structural heart products in Malaysia

6) Provide CME to nurses, referral doctors, health care workers and team members.

7) Obtain market Intelligence such as competitor product, pricing, marketing programs etc

8) Understand local government healthcare policy and market trends

9) Handle and process customer complaints in a timely manner and in accordance to SJM requirement

10) Assist in clinical research, when necessary
11) Perform administrative pre / post sales on daily activities.

12) Covering customer orders delivery, quotation and billing, consignment usage tracking.
13) Coordinate and liaise internal departments to ensure stock delivery and deadlines are met.
14) Involvement in new products launching.

QUALIFICATIONS:

- Bachelor of Science, Biomedical Science, Bioengineering or equivalent

- Minimum 3-5 years of medical sales experience

OTHER FUNCTIONS AND RESPONSIBILITIES

·  Handle and process customer complaints in timely manner and according to Abbott CN Asia and Abbott Malaysia’s policy and requirement
·  Execute the job responsibilities according to applicable standard operating procedures of Abbott CN Asia and Abbott Malaysia.
·  Ensure applicable standard operating procedures of Abbott CN Asia and Abbott Malaysia are executed.

PREFORMANCE FACTORS:

·  Focuses on the Customer:  Is dedicated to meeting the needs of internal and external customers
·  Delivers Results with Integrity:  Meets commitments and produces the right results at the right time.  Adheres to moral and ethical principles. Believable and trustworthy.  Does what he/she says they are going to do
·  Teamwork/Supporting our Colleagues:  Collaborates with co-workers to achieve work group and company goals
·  Initiative:  Takes action without prompting or direction from others.  Constantly strives to improve own and company performance
·  Personal Involvement:    Personally engages his/her interests, emotions or commitments in their work

     

The base pay for this position is
N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

SH Structural Heart

        

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)