Supply Chain Manager - Abbott Core Diagnostics

Job description

JOB DESCRIPTION:

Scope of the Role

·  Responsible in forecasting accurate order
·  Provide customers with products information
·  Support Commercial, Finance in areas of cost improvements, resource optimization & prioritization and day-to-day activities.
·  Ability to respond effectively to the most sensitive inquiries from the business
·  Maintain a reliable liaison between CRDx and customers

Core Job Responsibilities:

Demand planning & Inventory control:

·  Manage end-to-end process from forecast, demand planning, stock replenishment, importation to stock allocation and related KPIs (DOH, OTIF, inventory value, obsolete stock, forecast accuracy, …)
·  Clean data, ensure the integrity of input data (sales, usage, …)
·  Measure and review forecast accuracy
·  Coordinate with commercials, marketing and finance to work out and align on demand forecast to meet To-market-sales and Margin target
·  Monitor new products launching, promotional items and products transition or   discontinuation plans (phase-in/phase-out)
·  Monitor Product recall & quality hold to minimize cost impact
·  Calculate and minimize the write off risk of slow moving & short shelf life stock by liaising with related stakeholders: distributors and/or marketing and/or commercials
·  Manage expired goods and stock out at the approved ratio

Supply planning:

·  Based on demand forecast, calculate, plan and execute stock replenishment plans for proper products
·  Highlight capacity, backlog issues and evaluate business impact and ensure mitigation plans are in place
·  Work with manufacturers’ planners to get new lots availability and get back logs solved
·  Ensure on-time arrival of shipments, smooth customs declaration and goods to be salable in a timely manner
·  Liaise with shippers for shipping routes, modes & carrier adjustments or recommendation
·  Review and initiate cost saving or process improvement by streamlining processes
·  Coordinate with QC/QA to improve packaging quality, shipping quality and monitor claims with shippers for damaged goods

Distributors management & customer service:

·  Formulate KPI, SLA for main distributor
·  Provide basic products & process training for distributors
·  Respond to common inquiries from distributors & customers
·  Ensure customer service as per specified in the contract are met, solving problems quickly, making customer’s issue a priority
·  Handle & find root cause and solutions for customers’ complaints related to supply chain and delivery service in NPS system
·  Advise distributors on various matters: packing, storage & shipping condition, documents for tender submission, quality issues

Others:

·  Keep track on product list, license, and regulatory requirements. Analyze risk and impact from regulations update, quality issue or supply issues, propose and execute mitigation plans
·  Manage and review miscellaneous expenses and claim: domestics transport, obsolete stock, importation fee, tax variance
·  Provide staff coaching and training

     

The base pay for this position is
N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Supply Chain

     

DIVISION:

HIAC Core Lab

        

LOCATION:

Vietnam > Ho Chi Minh City : Me Linh Point Tower

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)