Customer Service Executive

Job description

JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional, and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Main Job Responsibilities:  

·  Track and monitor shipments and backorders from source and reconcile orders within the required turnaround time.
·  Timely Goods Receipt and Billing and send invoices to distributors and customers.
·  Engage with distributors and suppliers in issues/discrepancy and provide resolution.
·  Perform service contract maintanence and billing.
·  Assit with audits and ensure compliance.
·  Timely creation of  item master into system to avoid delay in placing orders.
·  Maintain and update necessary database in the system for easy tracking and audit purposes.
·  Assist with Post Shipment Checklist and update GDS.

Requirements: 

·  Bachelor’s degree in supply chain management, Logistics, Business, or a related field. 
·  2-3 years of relevant experience in the supply chain (Experienced supply chain/ warehouse working experience will be added advantages) 
·  Strong analytical, problem-solving, and communication skills. 
·  Proficiency in supply chain management software and tools. 
·  Detail-oriented with a strategic mindset. 
·  Ability to collaborate effectively in a dynamic, cross-functional environment. 

     

The base pay for this position is
N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Supply Chain

     

DIVISION:

        

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable