Specialist Technical Support

Job description

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.

Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 4,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.

Abbott Ireland Diagnostic Division – Longford:
Abbott established a diagnostics manufacturing facility in Sligo in 1994 to manufacture blood-screening products and reagents.

In 2004, Abbott’s operations in Ireland expanded with the opening of a second facility in Longford. The plant was first occupied in December 2004, and the first product (Architect® TSH) was launched in December of 2005.

The Longford facility plays a key role in helping Abbott to meet the increasing global demand for diagnostic testing in areas such as infectious disease, cancer, thyroid and cardiovascular diseases.

Abbott in Longford manufactures 18 diagnostic reagent products for thyroid function, fertility, and pregnancy, cardiology, renal and metabolic. Our products are manufactured to the highest standards of quality and are regulated by bodies such as the U.S. Food and Drug Administration and the International Organization for Standardization (ISO).

PURPOSE OF THE JOB:

·  To provide the necessary technical support to strategic programmes, ensuring plant meets its customer quality, service, regulatory, financial and safety goals.
·  To provide the necessary technical support to the product manufacturing team, ensuring that production targets are attained.

MAJOR RESPONSIBILITIES:

·  Maintain ETMS TO DO LIST.
·  Conduct business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws, as well at the Abbott Global and Technical standards.
·  To assist in product development/improvement projects, in compliance with Q04 series requirements.
·  To ensure the smooth transfer of new products from other Abbott sites into AIDD Longford.
·  To complete and document investigations per site procedures.
·  To design and manage process improvement projects and validations.
·  To work in concert with the manufacturing & quality teams to identify, document, investigate and remedy the cause of product non-conformance in compliance with site CA/PA system requirements.
·  To participate in laboratory maintenance programs, for example instrument maintenance and calibrations, waste disposal and ordering of laboratory reagents.
·  To relate information in the form of presentation to other team members and management.
·  To assist in training team members and technologists as required.
·  To update statistical process control charts and circulate information, highlighting any issues identified.
·  To ensure safety standards are met and safe working practices are adhered to. Suggest where improvements, if any, could be made.
·  To identify and implement cost reductions that do not adversely impact product quality.
·  To bring to the attention of management, areas of risk in the manufacturing, testing and design change process, which might have an adverse effect on product quality and/or safety.
·  To ensure that the plant meets the quality requirements of its customers, internal quality systems, internal & external auditors and other external agencies.
·  To ensure GMP and GLP requirements are maintained.
·  To assist in preparation of the annual departmental budget.
·  To participate in the AIDD Longford Self Assessment procedure per site procedures.
·  To assist in the periodic review of controlled documents per site procedures.

EDUCATION & COMPETENCIES:

·  Relevant third level qualification in scientific and/or technical field is desired or relevant combination of education and experience
·  Two years experience in the development or support of diagnostic assays or Relevant post-graduate qualification.

This experience will ensure awareness and the importance of:

·  following procedures.
·  accurate record keeping.
·  basic problem solving skills.

Visit Abbott at https://www.ie.abbott/ and connect with us on Twitter at @AbbottNews.

Connect with us at  www.abbott.com , on LinkedIn at www.linkedin.com/company/abbott-/ , on Facebook at  www.facebook.com/Abbott  and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is
N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

HIAC Core Lab

        

LOCATION:

Ireland > Longford : Lisnamuck

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Ie - Lfdflsg2 (Ireland)

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Yes

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable