Product Performance Technician (Tech I)

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Product Performance Technician (Tech I)

This role supports the Product Performance Engineering (PPE) group with the following:

Major Responsibilities Include:

• Receiving returned product in the lab and, if applicable, ensuring complaint product details match actual product.
• Documenting results of root cause investigations in the appropriate forms in a clear, concise, consistent manner.
• Communicating to management when a root cause investigation or adverse trend points to a deficiency in manufacturing processes or design.
• Participating in reviews of complaint and manufacturing data to ensure the business is aware of product quality issues.
• Obtaining product knowledge of all products the lab is responsible for evaluating.
• Maintaining lab equipment to ensure calibrations and preventative maintenance are performed in a timely manner.
• Providing feedback to management for process improvement.
• Complying with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintaining positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Qualification Requirements:

• 2-year technical or Associate degree in Electrical Technology (preferred) or 1-2 years electrical/electronic experience
• Risk management experience
• Computer knowledge is essential (especially Microsoft Office Suite)
• Demonstrated ability to understand and comply with applicable industry regulations and follows company operating procedures, policies, and rules is essential
• Ability to use test equipment such as oscilloscopes, volt meters, & macroscopes
• Strong multitasking skills
• Solid communication and interpersonal skills
• A solid troubleshooting and root cause analysis skill set in electronics
• Must be able to lift 50 lbs. on occasion
• Familiarity with computer operating systems
• Strong organizational and follow-up skills, as well as attention to detail

JOB FAMILY:

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