Offers “Abbott”

Expires soon Abbott

Medical Insurance Collector, SME

  • Gainesville, USA
  • Personal services

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.



Job Title

Medical Insurance Collector, SME

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

·  Career development with an international company where you can grow the career you dream of.
·  Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
·  An excellent retirement savings plan with high employer contribution
·  Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
·  A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
·  A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Gainesville, FL location in the Heart Failure division. In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

The main purpose of this role is to: follow established procedures and guidelines to collect credit information, maintain accurate records, and collect overdue accounts to minimize outstanding debts.


Work on all open incidents.

·  Commentary on denials for VAD Quality Reporting distribution.
·  VOB Claims Inquiries Review - develop a way to communicate and cascade process gaps and issues.
·  Give guidance and answer questions from team members.
·  Identify gaps in the process and help define processes.
·  Explain policies to fellow team members.
·  Share knowledge.
·  Work with patient pay collectors on any process gaps.
·  Able to address patient's concerns.
·  Validate patient statements.
·  Develop a way to communicate and cascade information down to the team regarding payer information issues.
·  Develop a process to cascade information down to the team regarding new and updates to contracts.
·  Adjustment reviewing and creating spreadsheet on a monthly to submit to finance.
·  Analyze the payers on top 40 and cascade issues and trends down to the team.
·  Work AR when needed.

Required Qualifications:

Technical Diploma (± 12 years)

·  Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
·  Excellent computer proficiency (MS Office – Word, Excel and Outlook)
·  Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
·  Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Preferred Qualifications:

2-3 years of related experience

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.


The base pay for this position is
$20.60 – $41.20/hour

In specific locations, the pay range may vary from the range posted.



Accounts Payable & Receivables, Credit & Collection, & Payroll



HF Heart Failure



United States > Gainesville: 6020 NW 4th Place, Suite A








Yes, 10 % of the Time






Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English:

EEO is the Law link - Espanol:

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