Leadless Clinical Specialist, CRM - Boston, MA

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

ABOUT DIVISION

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

WHAT WE OFFER

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

· 
Career development with an international company where you can grow the career you dream of

· 
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

· 
An excellent retirement savings plan with high employer contribution

· 
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree

· 
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune

· 
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

WHAT YOU’LL DO

The Leadless Clinical Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of Abbott leadless technology. The Leadless Clinical Specialist works closely with internal and external customers to drive therapy adoption and procedural success.

Job Duties:

· 
Develops and manages strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio.

· 
Provide clinical expertise for current and new customers.

· 
Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis and deep product knowledge.

· 
Provide technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes. 

· 
Provide support for site performance and facilitate safe growth. Assist in education and training activities with physicians, support staff and Abbott personnel. Stays abreast of and communicates clinical data regarding overall leadless CRM products. 

· 
Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.

· 
Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients that are candidates for therapy.

· 
Provide product and therapy technical support and service, including consultation at staff in-services and physician seminars.

· 
Coordinate/deliver/implement programs and resources to facilitate market expansion and therapy access.

· 
Provide market intelligence for fine-tuning of therapy training and expansion plans.

· 
Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post procedures. Develops and maintains comprehensive clinical and technical product knowledge. Understands current published leadless CRM and relevant literature. Recognizes and understands competitive products, industry trends, and leadless CRM portfolio.

· 
Liaison with marketing for technology improvements and next generation needs. Complete administrative reporting as assigned.

· 
Exercises judgment in planning and organizing work; monitors performance and reports status.

· 
Uses best business practices to ensure success and cost effectiveness in areas of responsibility.

· 
Ensures employee compliance with Abbott policies and practices.

Job Duties:

· 
Develops and manages strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio.

· 
Provide clinical expertise for current and new customers.

· 
Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis and deep product knowledge.

· 
Provide technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes. 

· 
Provide support for site performance and facilitate safe growth. Assist in education and training activities with physicians, support staff and Abbott personnel. Stays abreast of and communicates clinical data regarding overall leadless CRM products. 

· 
Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.

· 
Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients that are candidates for therapy.

· 
Provide product and therapy technical support and service, including consultation at staff in-services and physician seminars.

· 
Coordinate/deliver/implement programs and resources to facilitate market expansion and therapy access.

· 
Provide market intelligence for fine-tuning of therapy training and expansion plans.

· 
Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post procedures. Develops and maintains comprehensive clinical and technical product knowledge. Understands current published leadless CRM and relevant literature. Recognizes and understands competitive products, industry trends, and leadless CRM portfolio.

· 
Liaison with marketing for technology improvements and next generation needs. Complete administrative reporting as assigned.

· 
Exercises judgment in planning and organizing work; monitors performance and reports status.

· 
Uses best business practices to ensure success and cost effectiveness in areas of responsibility.

· 
Ensures employee compliance with Abbott policies and practices.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required:

· 
Bachelor’s degree in a relevant technical field, engineering) or equivalent/related experience

· 
3-5 years clinical medical device experience or equivalent, ideally with CRM products

· 
A comprehensive ability to analyze and evaluate technologically complex devices

· 
Ability to collaborate and work with others effectively

· 
High-level of comfort in navigating the medical environment, to include labs and hospital settings

· 
Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed

· 
Ability to prepare and present effectively written and verbal communications.

· 
Thorough familiarity with medical device industry policies, operations and procedures.

· 
Expert verbal and written communication, interpersonal and presentation skills.

· 
Demonstrated working knowledge of frequently used personal computer programs and applications, such as, Microsoft Office.

· 
This position requires a considerable amount of business travel.

· 
Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.  If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Preferred:

· 
Professional training/education certification or designation.

· 
Previous sales experience and/or demonstrated business acumen

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is
$83,000.00 – $166,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 50 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf