L&D Specialist

Job description

JOB DESCRIPTION:

Responsibilities:

·  Provides day‐to‐day logistical support to execute the delivery of training. Organizes, maintains, prepares, and provides set‐up of materials, equipment, and classrooms to enable effective delivery of courses
·  Supporting the implementation of Global L&D Programs across multiple countries in assigned geography
·  Building the annual training schedule based on the Training Needs Analysis
·  Implementing marketing and communication activities to publicize classes, engage targeted audiences, and increase annual attendance.
·  Providing customer service to employees that need assistance with course registrations, cancellations, and general questions about courses and programs
·  Maintaining department records, complying with record retention guidelines.
·  Coordinating course materials from suppliers to local classrooms.
·  Supporting the processing of invoices and supplies corresponding documentation (such as purchase requisitions, Statements of Work, MSPAs) utilizing systems in multiple countries
·  Distribution of pre‐work
·  Scheduling internal and external facilitators to meet schedule demands
·  Utilizes training registration website to schedule and monitor classes/students.
·  Liaises with vendors to schedule courses and logistics for each course
·  Manages course costs through charge‐backs to the business.
·  Facilitate affiliate's Master Professional Service Agreement with respectively affiliate procurement and legal team
·  Establish affiliate course costs as needed (e.g. event logistics, conference space, catering, etc.)

Requirements:

·  Bachelor Degree in Business with at least 3 years relevant experience in training operations
·  Strong service orientation and communication skills
·  Excellent organizational skills

JOB FAMILY:

HR-Training Development

DIVISION:

CHR Corporate Human Resources

LOCATION:

Singapore > Singapore : 1 Maritime Square

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Not Applicable