Field Service Engineer – Vascular Division (Ontario)

Job description

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

·  Career development with an international company where you can grow the career you dream of.
·  A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
·  A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Field Service Engineer, you’ll have the chance to perform installations, emergency repairs, and preventative maintenance of Abbott Vascular Division instrumentation.

What You’ll Do

·  Perform technology installation, configuration, connectivity, calibration, safety/functional testing emergency repair, preventative maintenance, installation and product updates at customer site on the Vascular product lines.
·  Provides in-service training to clinicians on the use of Abbott Vascular technology platforms and accessories, primarily Coroflow and OPTIS systems.
·  Establish and sustain active communication link with CSC personnel, and provide daily support for all territories as required.
·  Provide comprehensive support for the sales organization’s efforts to include - but not limited to - repair and maintenance of demonstration equipment.
·  Perform modification and engineering updates at customer site.
·  Adhere to operating procedures.
·  Manage assigned spare parts at the appropriate inventory levels. Manage TSS Kits and individual spare parts inventory.
·  Performs field services by work order assignment in an efficient and professional manner, reporting and maintaining all service documentation and test results/findings in a service database in accordance with Abbott policies and procedures.
·  Create and perform Customer Service Business reviews as required
·  Recommend performance improvement strategies for territory.
·  Communicate with Sales Rep any concerns or recommendations.
·  Develop Achieving Service Excellence.

Required Qualifications

·  Completed Bachelor’s degree in life sciences (Nursing, Biomedical Engineering, Biology, or Chemistry).
·  1 to 3 years of experience in a cardiology lab.
·  Demonstrated familiarity cardiac catheterization lab procedures and protocols.
·  Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
·  Ability to understand and comply with company policies and applicable industry laws and regulations - Personal computing skills with ability to perform word processing/.spreadsheet tasks to perform documentation, presentation, and analysis activities.
·  Ability to work independently as well as collaboratively in a diverse cross-functional team environment.

Preferred Qualifications

·  Excellent interpersonal, analytical and communication skills with the ability to communicate complex technical issues in a preceptor role.
·  Travel up to 75%.
·  Experience with integration and networking an asset.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is
N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

AVD Vascular

        

LOCATION:

Canada > Ontario : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 50 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable