E-Learning & Training Operations Specialist

Job description

JOB DESCRIPTION:

·  Working Location: Flemington Tower, Le Dai Hanh, District 11, Ho Chi Minh
·  Working time: Monday to Saturday

MAIN RESPONSIBILITIES

1. Learning Operations Excellence

•    Manage training operation for Trade Training Team (training plans and calendars, arrangement of F2F & virtual training events like regular training, Sales School and other ComEx events, etc.)
•    Work with training team to drive training operation excellence via continuous improvement in different aspects of training operation.
•    Manage and optimize trade training budget, including budget planning, budget execution, expense settlement, tracking & reporting and budget optimization.
•    Manage training reporting/plan and announce to business stakeholder to let them capture the training activity/report dashboard.

2. Online Learning Excellence

•    Operate and manage eLearning platforms (Sum-Total and Nemo) for Trade Team : create monthly eLearning, monthly test and assigned to right target participants.
•    Work with SFA and IT to enhance and upgrade eLearning platforms to meet changing business needs
•    Collaborate with Trainers to maximize eLearning opportunities by identifying training courses suitable for eLearning. 
•    Adapt ordinary training contents created by Trainers to eLearning and roll out eLearning programs.
•    Work with training team to assess training effectiveness (ordinary training and eLearning) by leveraging data, dashboards and analytics with the support by BI team
•    Manage training data (Product knowledge score, skill score, coaching score, business review score,…) in well structured, fully information and will be the PIC to work with SFE/BI team in data training providing.

3. Others
•    Other project or assignment will be assigned.

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Bachelor Degree in Economics/Business Administration or related majors.

More than 3-4 years    
•    E-learning system management
•    Hand-on experience in managing and organizing big face-to-face and virtual events (+ 300 pax)
•    Familiar with managing training and department budgets as well as vendor selection and procurement process
•    Strong experience in supporting training operation and logistics

CORE Skills Required 
•    Good time and project management 
•    Basic understanding of financial and data analysis 
•     Good communication and negotiation 
•    Self-driven team player
•     Strong interpersonal skills
•     Problem solving skills 
•    Maintain a can-do attitude at all times, with learning difficult information and mastering the knowledge needed.
•    Good at following up and deciding on related area
•    Can communicate in English

     

The base pay for this position is
N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Administrative Support

     

DIVISION:

ANI International Nutrition

        

LOCATION:

Vietnam > Ho Chi Minh City > Flemington Tower

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)