Communications & Onboarding Specialist

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

ABOUT DIVISION

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

WHAT WE OFFER

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

·  Career development with an international company where you can grow the career you dream of
·  Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
·  An excellent retirement savings plan with high employer contribution
·  Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
·  A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
·  A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

WHAT YOU’LL DO

Our location in Austin, TX currently has an opportunity for an Onboarding & Communications Specialist. The Onboarding & Communications Specialist position supports and enhances the internal communications and on-boarding activities for Cardiac Rhythm Management’s (CRM) Commercial Excellence organization and the United Sates sales force.   This role establishes rapport with key Medical Device internal stakeholders, primarily in sales, business human resources, and sales training, to develop plans and protocols to ensure accurate, effective, and consistent delivery of internal communications and onboarding processes across the United States, for a field force of more than 1,300 people that support over $1B in revenue.

·  Lead the development and execution of internal communication objectives and strategies across the organization to ensure the effective delivery of internal communications as directed by leadership
·  Identify and implement continuous improvement of internal communications contents and methods for field communications
·  Execute various components of communication activities across the division
·  Consult cross-functionally in the design of communications with clear and consistent messages to achieve identified delivery of key messages
·  Develop and maintain key communication materials and distribution lists for organizational changes across the division
·  Measure the effectiveness of programs by conducting communications surveys as needed
·  Participate in projects across the commercial excellence and sales training organizations, as well as other function as needed
·  Collaborate with the sales training organization to deliver new hire training and measure the effectiveness via feedback surveys
·  Partner with business human resources on special projects associated with new hire onboarding and employee communications
·  Facilitate onboarding content during new hire orientation
·  Communication and liaison with cross functional teams and Field based employees to ensure efficient onboarding for the Commercial organization and coordinate among different internal departments to ensure new hires get set up properly (IT, Recruiters, HR, Finance, etc.)
·  Order and provide written follow-up on new hire resources (computers, phones, programmers, and other essential items
·  Facilitate and teach onboarding content during orientation days for all new field reps and managers
·  Coordinate onboarding training with new hires, hiring managers and internal departments (IT, talent acquisition, business human resource and finance, etc.) to ensure a seamless onboarding into Abbott
·  Provide weekly communications on new hire progress to sales training, management, and senior leadership
·  Coordinate with exiting employees, managers, and relative functions to ensure all company property and inventory is returned, final expense reports are filed, and system accesses are deactivated in a timely manner
·  Serve as a single point of contact for new commercial employees
·  Understand and comply with applicable EHS policies, procedures, and guidelines
·  Perform other duties and responsibilities as assigned

EDUCATION AND EXPERIENCE YOU’LL BRING

REQUIRED :

·  Bachelor’s Degree in Business Administration, Communications, Computer Science or related field or equivalent job experience.
·  4 or more years of experience in communications, marketing, and/or training
·  Effective oral and written communication skills with a commitment to customer service
·  Ability to analyze and interpret data and make independent decisions and judgments
·  Ability to use spreadsheet, database, and/or presentation software
·  Enjoy teaching and be able to educate over the phone
·  High attention to detail and documentation skills and Quality
·  Positive attitude
·  Strong coordination and triage skills
·  Able to maintain strict confidentiality
·  Multi-task oriented and solutions driven
·  Ability to meet deadlines on multiple assignments/projects and operate with a sense of urgency as required
·  Ability to manage multiple assignments and track the progress of each one
·  Exhibits strong organizational skills
·  Occasional or Regularly scheduled overtime is a requirement of this position.
·  Ability to maintain regular and predictable attendance.
·  Computer proficient with advanced capabilities to utilize MS Word, PowerPoint, MS Project and Excel.
·  Possesses excellent judgment and initiative to make independent decisions

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is
$57,300.00 – $114,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Communications

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States > Austin : 8701 Bee Caves Rd

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf