Watch Technician

Job description

Luxury Watchmaker - Join Our Prestigious Service Center

Are you a skilled and passionate watchmaker dedicated to the art of horology? Do you thrive in an environment where precision, quality, and customer satisfaction are paramount? If so, we invite you to join our team as a Luxury Watchmaker at our state-of-the-art service center.

About the Role:

As a Luxury Watchmaker, you will be responsible for diagnosing and repairing luxury timepieces to the highest technical and aesthetic standards. You will play a crucial role in ensuring the efficient turnaround of repairs while upholding our commitment to exceptional quality and customer satisfaction.

Key Responsibilities:

·  Diagnosis:  Conduct thorough functional and visual assessments to identify all visible and non-obvious faults. Define optimal repair strategies and prepare service orders, adhering to brand policies.
·  Repair:  Perform quick services and complete movement overhauls (Quartz, Mechanical, Automatic, Chronograph, and movements with other complications). Execute maintenance services, including gasket replacements and crystal fitting. Replace components such as hands, dials, and pushers, ensuring water resistance. Dismantle and assemble various types of cases.
·  Workshop:  Maintain your workbench, workshop, tools, and equipment in impeccable working and clean condition.
·  Spare Parts:  Order timely replenishments of spare parts and other necessary supplies.
·  Quality Control:  Conduct thorough quality checks of completed repairs before release.
·  Communication:  Provide feedback to management and technical support to aid in client communications.
·  Problem Solving:  Solve technical problems related to repairs and the workshop.
·  Process Adherence:  Follow defined intervention and repair flows.
·  Time Management:  Complete daily allocated jobs according to defined deadlines.
·  Collaboration:  Participate in coordination, continuous improvement, and problem-solving meetings.

Requirements:

·  Experience:  Proven experience as a watchmaker servicing Swiss watches (training records and certificates are welcomed).
·  Technical Skills:
·  Excellent knowledge of mechanical and quartz movements.
·  Exceptional attention to detail and ability to identify hidden faults.
·  Excellent oiling and hairspring work skills (replacement, fitting, adjustment).
·  Good understanding of watchmaking equipment and tools.
·  Basic computer skills (office applications).
·  Good understanding and basic spoken English.
·  Soft Skills:
·  Action and results-oriented.
·  Customer-focused.
·  Commitment to continuous learning and improvement.
·  Team player with the ability to cooperate with team members of various roles and cultures.
·  Self-driven and proactive.
·  Strong communication skills (verbal and written).

What We Offer:

·  A stimulating and rewarding work environment within a prestigious luxury brand.
·  Opportunities for professional development and growth.
·  A collaborative and supportive team.
·  Competitive salary package.

To Apply:

If you are a highly skilled and motivated watchmaker with a passion for excellence, we encourage you to apply. Please submit your resume and cover letter.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.