Senior Sales Associate -CRM & Clienteling- NEW Sydney Montblanc Boutique

Job description

At Montblanc Australia, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

About the Role 

We have a new opportunity for someone to join our dynamic team in our New Flagship Sydney Boutique, in the role of Senior Sales Associate - CRM & Clienteling. You will be entrusted with delivering more than sales, you will be at the forefront of driving the Boutique's success through exceptional Clienteling and CRM execution.  At Montblanc, no day is ever the same and working within an intimate and vibrant team, you are always encouraged to #leaveyourmark. You will play a pivotal role in the Senior Sales Team, responsible for elevating every aspect of the client experience in our new Flagship Boutique. Setting the tone when it comes to upholding the Masion's high service standards within a luxury Boutique environment. 

How You Will Leave Your Mark at Montblanc

In this role, you will be responsible for boutique sales performance, CRM, Clienteling and assisting with boutique events and activations.

Duties and responsibilities include, but are not limited to:

 

·  Building and maintaining a portfolio of clients, building relationships and brand loyalty through Clienteling and CRM tools. 
·  Analyse data to help build and support the Brand and the Boutique CRM strategies.
·  Act with entrepreneurial spirit in formulating supporting targeted client activations, networking referrals, Boutique activation and consultation of walk-in clients  
·  Actively driving sales performance to achieve individual and boutique sales targets and KPIs
·  Responsible for mentoring and coaching team members and fostering an environment that enables high performance
·  Participate actively in boutique meetings, presenting updates, providing feedback, proposing new ideas and action
·  Lead by exceptional example, actively demonstrating behaviors that embody brand values building a positive working environment
·  Assist in daily product and inventory management, following boutique compliance

 

 

WHY JOIN US?

 

·  We provide a truly dynamic and fun working environment where no day is ever the same.
·  Ongoing training and development is critical to the success of our team and you will receive this all throughout your employment with us.
·  Generous staff discounts, employee benefits and milestone recognition and gifts.
·  Incredible local and international career opportunities within our global luxury group, Richemont.
·  Paid Volunteer Day leave.
·  A fun, nurturing and supportive Management team with a wealth of experience to coach and develop you.