Stock & Administration Coordinator - Bicester Village (12 month FTC)

Job description

HOW WILL YOU MAKE AN IMPACT?

Stock Control:

·  Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
·  Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
·  Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
·  Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc)
·  Organizes all stock returns (Faulty goods, Outlet approved pieces etc)
·  Reports any stock discrepancies and provide explanation on stock losses
·  Work with Boutique Manager to ensure optimal stock levels on a ident basis to support commercial objectives

After Sales:

·  Manages all the after sales stock movement
·  Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts

Retail Operations:

·  Assists the Boutique Management with key holding
·  Accurate management of all till operations
·  IT system maintenance and reporting
·  Supports sales team when required
·  Co-ordinate boutique shared communication through control of boutique email in conjunction with management team
·  Keyholding responsibilities for secure opening and closing of boutique

Administration:

·  Responsible for the follow up and management of all shipping documents
·  Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
·  Provides administrative support to the team in booking couriers, deliveries, transfers
·  Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products, packaging…)
·  Supports the manager to ensure perfect compliance with internal compliant processes
·  Ensures all paperwork is filled according to company procedures
·  General Information
·  Client Experience & Development
·  Support the boutique sales through shop floor and remote selling as required
·  Always ensure impeccable customer service, appropriate to the country’s flagship
·  Actively promote the brand CRM strategy
·  Execution of all planned activities in the boutique

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

·  Solid experience in retail, ideally in a stock administrator role
·  Ability to work proactively & independently
·  Excellent written and verbal communication skills
·  Analytical thinking with attention to detail
·  Computer skills including: Word, Excel, and Power Point are a must

 

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

·  We value freedom, collegiality, loyalty, and solidarity
·  We foster empathy, curiosity, courage, humility, and integrity
·  We care for the world we live in

 

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

·  Initial screening call with Richemont Talent Team
·  Interview with the Hiring Manager
·  Interview with the HR Manager