Retail Trainee

Job description

Cartier Retail Trainee 

YOUR MISSION

You will have the opportunity to join our South-East Europe Commercial Department as a Retail Trainee in boutique. In this role, you will support the entire boutique team in key daily operational tasks and actions.

 

As an Ambassador of the Maison, you will be contributing to clients welcoming and boutique experience, traffic orientation and waiting time management and you’ll ensures that all visitors are being taken care of in the most appropriate and efficient manner.

 

HOW WILL YOU MAKE AN IMPACT? You will:

Client Welcoming & Waiting Time Management

·  Ensure an exceptional client experience at the entrance of the client(s) in the boutique
·  Manage / direct traffic and seats client(s) whenever possible and offer drinks, reading, etc.
·  Inform client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc.
·  Adapt according to client(s) needs and expectations
·  Transmit the passion and values of the Maison developing a strong knowledge of the product categories from a technical, storytelling and clients point of view

 

Sales Assistance

·  Support / assists discreetly in various service and transaction related tasks during the sale
·  Coordinate between Sales Associates and Stockist / Cashier / Boutique assistants
·  Proceed with Gift wrapping, cordon changes
·  Accompanies the client(s) to the door upon departure
·  Assist with After Sales duties without handling with payments

 

Daily Boutique Operations

·  Respect all brand and boutique policies and procedures
·  Participate to the boutique set up and un-set-up at opening and closing
·  Participate to the implementation of Visual Merchandising guidelines
·  Support in the ordering of boutique facilities (bags, drinks, edition material, office facilities, etc.)
·  Ensure that the boutique, windows, counters, etc. are in a perfect condition

 

How will you experience success with us?

·  Good interpersonal and communication skills
·  Strong attention to detail and customer needs
·  Team-Player approach and
·  Pro-active mindset, flexibility and adaptability to a multicultural environment
·  Fluent in English and Italian

 

What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

·  We value freedom, collegiality, loyalty and solidarity
·  We foster empathy, curiosity, courage, humility and integrity
·  We care for the world we live in

 

Your journey with us:

During the interview process, you will have the opportunity to meet the HR team, the Boutique Manager and Retail Manager.

 

Learn more about life at Richemont and our maisons below:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg