Retail Operations Specialist

Job description

Main Purpose :

As an operations specialist, he/she efficiently assists the Retail Area Sales Manager in elevating & bring about operational efficiencies within Cartier retail network by ensuring smooth functioning of day-to-day retail operations & maximize overall operational efficiency to allow for commercial success and seamless client experiences.

KEY RESPONSIBLITIES :

I . Merchandising & Product Assortment :

·  Coordinate merchandising efforts to curate the ideal product assortment for existing and upcoming boutiques, enhancing customer appeal & sales performance
·  Monitor stock levels and ensure boutiques are properly stocked. Fair share, rebalancing to be monitored

II. Business Analysis :

·  Perform all duties of a Business Analyst, delivering comprehensive dashboards and insightful reports to management for data-driven decision-making.
·  Prepare market and competition analysis reports to identify improvement areas and implement best practice

 

III. Boutique operations :

·  Oversee day-to-day store operations and enhance store operational efficiency
·  Manage uniform allowance for all boutique employees
·  On-site support new store opening and preplan store opening procedure
·  Cooperate with multi functional department to develop operation systematic procedure
·  Develop procedure of preplanning store supplies
·  Develop and implement operational policies and procedures.
·  Conduct regular audits to ensure store appearance and merchandise meet company standard
·  Enhance client repair efficiency in boutique.

IV. Implement key retail projects