Internal Communications Digital Coordinator

Job description

Job Description

Internal Communications Digital Coordinator

This is an exciting opportunity to support the Primark Internal Communications team by developing, maintaining, and championing our internal digital channels to drive employee engagement  

Are you a collaborative, solutions-oriented and hardworking Internal Communications Digital Coordinator? Do you have a passion for digital and at least 2 years’ experience in a fast-paced organisation? If so, we may have the perfect role for you in our Dublin Office.

Key Responsibilities:
•    Work closely with the Internal Communications and Technology teams to plan, implement and embed our employee app in all markets in line with our deployment plan
•    Act as a key liaison between Primark and our third party provider to ensure a user-centric framework and best practice execution
•    Faciliate the implementation of the employee app training plans and manage FAQs to ensure a smooth employee onboarding experience
•    Coordinate and collaborate with our internal partners in Technology, Procurement, Legal and Brand to ensure adherance to Primark’s processes and guidelines
•    Support the implementation and management of user feedback and measurement via analytics to ensure we are making decisions and improvements driven by employee insight and feedback
•    Provide editorial/copywriting support for all content including in-app content, pre-deployment material and go-live campaign
•    Work collaboratively with a network of internal stakeholders and content owners to ensure a good pipeline of content for our digital channels
•    Provide support on internal design collateral development and approval, as required
•    Facilitate ongoing communication and reporting on project progress
•    Support the UAT phase and issue prioritisation and resolution
•    Organisational support with internal meetings on app planning, implementation and performance

What we are looking for:
•    3rd level qualification in Digital Marketing/Communications/PR/Marketing/Business
•    Minimum 2 years’ experience in a similar role
•    Keen interest in emerging digital trends and communications innovations 
•    Excellent communication skills both written and verbal. Fluent English 
•    Copywriting and editorial experience with the ability to flex style for appropriateness and platform
•    Interest in data and reporting with experience using analytics tools
•    Creative and independent thinker with an aptitude for coming up with fresh and innovative ideas 
•    A team player with excellent interpersonal and stakeholder management skills
•    A flexible approach to work and capable of handling multiple priorities in a fast-paced environment 
•    Ability to use own initiative
•    Excellent attention to detail and accuracy 
•    Advanced IT skills including MS Word, Excel, Outlook and PowerPoint 
•    Technical knowledge of intranets, SharePoint, Office365, Yammer and email distribution platforms
•    Familiarity with the Adobe suite including Photoshop, Illustrator and InDesign
•    Video experience - After Effects and video editing
•    Retail experience a bonus
Req ID

69088BR
Function

Communications and PR
Location

Dublin - Mary St
Country

Republic of Ireland
Job Type

Employee – Fixed Term
Job Profile

Coordinator
Time Type

Full-Time