Business Developer & Collection Manager - Permanent Contract - Mallorca (Spain)

Job description

Depuis 2014, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil.

Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure.
Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps.
Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.


Role:
As part of the Supply team and under the supervision of the Head of Business Development & Supply, your main responsibilities will involve developing the portfolio of properties by sourcing new luxury homes that meet our clients’ needs and overseeing the entire process of adding them to the catalog.
You will also manage and further develop this portfolio of luxury properties, ensuring they meet The Collectionist’s standards. Your role will focus on a specific destination and require a tailored approach to property management.

Objectives:

BUSINESS DEVELOPMENT

Market Analysis:
* Conduct competitive analysis, monitor trends, and identify opportunities.
* Establish clear market positioning strategies.
* Analyze data and recommend strategies to management.

Commercial Objectives - Sourcing:
* Contribute to building consistent objectives aligned with The Collectionist's budget and guidelines.
* Implement and coordinate the company’s business plan.
* Recruit new owners/properties in line with The Collectionist’s quality and service standards in strategic destinations and achieve revenue targets.
* Support Collection Managers by maintaining strong relationships with property owners, as needed.
* Identify and develop new destinations in the region to accelerate regional growth.
* Create presentations and materials for the sales teams.
* Negotiate and finalize agreements with newly recruited owners.
* Communicate and collaborate effectively with cross-functional teams.
* Demonstrate excellent interpersonal and networking skills.
* Support local operational teams in achieving their goals.

Catalog Management Process:
* Assess property suitability based on selection criteria and market needs.
* Negotiate with owners to establish favorable partnerships.
* Manage the full process of adding properties to the collection catalog.
* Oversee and coordinate the process from initial selection to publishing properties online (data entry into the CRM).
* Work closely with internal teams, including Collection Managers, Rental Managers, and marketing teams.
* Once a property is published, transfer responsibility to the Collection Managers, the owners' account managers.

Strategy & Governance:
* Identify new business opportunities (e.g., potential acquisition targets).
* Participate in evaluating objectives during the due diligence phase.
* Ensure compliance with local laws and regulations (agreements, licenses, etc.).

Brand Ambassador at the Local Level:
* Network at industry events, conferences, and relevant business circles to expand the company’s reach.
* Build and maintain relationships with potential clients, partners, business introducers, and other stakeholders.


COLLECTION MANAGEMENT

Portfolio Management:
* Manage a portfolio of luxury properties, ensuring they consistently meet The Collectionist’s standards.
* Expand the portfolio by identifying new opportunities and meeting selection criteria in collaboration with the area’s Business Developer.
* Promote and sell additional products to property owners.
* Select property owners to negotiate with and convince them to sign exclusivity agreements, seasonal deals, or open up availability for our agency.
* Contribute to building and animating a network of owners in key destinations.
* Participate in setting annual objectives and budgets for the Supply department.

Optimize Revenue for Each Property in the Portfolio:
* Act as a facilitator and negotiator during transactions with property owners (supporting the sales teams).
* Monitor key indicators for each property in the portfolio (owner revenue, number of inquiries, conversion rates, occupancy rates, etc.).
* Maximize revenue-generating conditions for properties in the portfolio.
* Analyze performance and provide recommendations to owners.
* Develop and deploy action plans to improve performance indicators.
* Conduct regular meetings with owners (monthly, quarterly, or annually) to maintain strong relationships and offer advice on optimizing property performance and operations.

Property Management:
* Serve as the primary point of contact for each owner in the portfolio, from the initial visit to updating information for internal teams and clients.
* Coordinate data collection and organize photography sessions during the property onboarding process.
* Ensure legal documents (e.g., Protexa, licenses, agreements) are kept up to date.
* Support accommodation teams in negotiations with owners regarding deposit deductions or compensation claims from renters.

Support for Training Stay and Sales Teams:
* Participate in training Stay teams on each property in the portfolio (supporting pre-season visits, first arrivals, VIP arrivals, creating training video content, etc.).
* Train Sales teams and assist with closing deals for properties in the portfolio.


Perks
🎂 1 day off for your birthday
🍽️ Meal vouchers
💻 Laptop (Mac)
📱A business cell phone
🚀 Year-round events

Desired profile

* Degree from a business or management school.
* Fluent in English as well as the language of the region where you will work; a third language is a plus.
* Experience in account management or sales is preferred.
* Embody the company’s values and strategy as defined by management.
* Ability to work independently while collaborating effectively with the team.
* Excellent communication, negotiation, and interpersonal skills.
* Strong analytical skills with the ability to make data-driven decisions.
* Results-oriented with a commitment to service excellence.
* Passion for the luxury property rental sector and the travel industry.


All our positions are open, with equal opportunities, to candidates requiring specific accommodations related to a disability.

About Le Collectionist

Depuis 2014, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil.
Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure.
Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps.
Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.