Team Leader - Front Office (Arabic Speaker)

Job description

Duties and responsibilities related to the Team Leader - Front Office role:

· Support the Front Office Manager with overseeing the front office department, ensuring high levels of team engagement
· Conduct regular team meetings and provide ongoing training and development
· Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences
· Oversee daily front office operations, including check-in/check-out procedures, reservations, and room assignments
· Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless operations
· Prepare and review daily reports, including occupancy, revenue, and guest feedback

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management.
·  Minimum 2 years of work experience in Hotel operations.
·  Good problem-solving, administrative, and interpersonal skills are a must.