Sales Coordinator

Job description

Position Overview:

The Sales Coordinator at Alila Jabal Akhdar plays a pivotal role in supporting the Sales & Marketing team to achieve revenue goals and deliver exceptional client experiences. This position requires a detail-oriented, highly organized individual who can manage administrative tasks, coordinate with clients, and ensure seamless operations within the department.

Key Responsibilities:

1. Administrative Support:

· Assist the Sales & Marketing team with administrative tasks such as preparing contracts, proposals, and reports.

· Maintain and update the sales database, ensuring accurate and timely information.

· Handle correspondence with clients, including responding to inquiries and following up on requests.

· Schedule and coordinate meetings, site visits, and client appointments.

2. Client Relations:

· Act as the first point of contact for client inquiries, ensuring a professional and welcoming approach.

· Support the Sales Managers in managing client relationships, providing timely updates, and resolving concerns.

· Coordinate with internal departments to ensure client requirements are understood and met.

3. Event & Booking Coordination:

· Assist in the planning and coordination of events, group bookings, and special requests.

· Monitor and communicate booking details to relevant departments to ensure smooth operations.

· Maintain accurate records of bookings and event details for future reference and reporting.

4. Reporting & Analysis:

· Compile and distribute daily, weekly, and monthly sales reports to track performance and identify opportunities.

· Provide market research and competitor analysis to support sales strategies.

5. Marketing Support:

· Assist with the creation of sales and marketing materials, such as brochures, presentations, and promotional content.

· Support the execution of marketing campaigns and promotions as needed.

Skills & Qualifications:

· Bachelor’s degree in Business, Hospitality, or a related field preferred.

· Minimum 1-2 years of experience in a similar role within the hospitality or luxury travel industry.

· Strong organizational and time management skills, with the ability to handle multiple tasks efficiently.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

· Customer-focused mindset with attention to detail and problem-solving abilities.

· Knowledge of the luxury hospitality market and Alila brand standards is an advantage.

What We Offer:

· A supportive and dynamic work environment.

· Opportunity to grow within a globally recognized luxury brand.

· Competitive compensation and benefits package.

· Training and development opportunities.

About Alila Jabal Akhdar:

Alila Jabal Akhdar is a serene luxury resort located in Dhofar, Oman, offering unparalleled experiences that reflect Alila’s commitment to bespoke service, sustainability, and authentic hospitality. Known for its unique offerings, the resort attracts leisure and business travelers alike.