Overnight Public Areas Attendant – Housekeeping

Job description

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

· Leading global hotel brand with career advancement opportunities
· Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
· Complimentary duty meals whilst on shift
· Discounted food & beverage and park club health & day spa treatments
· Discounted onsite car parking
· Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
· Generous paid time off and holiday policies including paid parental leave and wellbeing leave
· 10% discount with NIB Health insurance

About the Role

As a full-time Overnight Public Areas Attendant, you will be responsible for the cleanliness of the Hotel’s public areas and back-of-house areas in accordance with departmental and hotel standards. You will assist in the efficient and smooth operations of the department in accordance with the established brand standards as per Hyatt International.

Working in a specialised team, you will support both the Executive Housekeeper and the Assistant Manager in the day-to-day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

Some of the responsibilities include:

· Maintain the cleanliness of public areas, corridors and surrounding back of house areas
· Carry out scheduled deep cleaning of areas
· Ensure storage rooms are kept locked at all times
· Safe handling of cleaning chemicals, specialised equipment and machines
· Collection and dispose of rubbish at the end of each shift
· Ensure carpets and upholstery are stain free through vacuuming, spot cleaning and shampooing
· Clean fixtures, glass, mirrors and polish metal surfaces
· Clean bathrooms and replenish toiletries as necessary
· Ensure all soap dispensers and toilet paper are re-filled in all toilets of the hotels public areas including staff toilets
· Report any defects or maintenance to housekeeping Management
· Report any lost and damaged items following the policy’s and procedures

Desired profile

Qualifications :

·  Previous experience in Public Area cleaning within a hotel environment (four or five-star hotel experience is preferred) or similar fast-paced, cleaning services environment
·  A strong attention to detail
·  Exceptional organisational and time management skills
·  The ability to act consistently with clear ethics and values in accordance to confidentially
·  Superior customer service skills along with the capability of working both autonomously and as part of a team
·  The flexibility to work a rotating roster (11.00pm to 07.00am), including weekends and public holidays

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.