Learning & Development Manager

Job description

What is your passion? Whether you are into tennis, shopping, crafts, or karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team.

Now we are looking for a dynamic, outgoing, and enthusiastic – Learning & Development Manager with a strong background and experience in people management and communication skills in order to drive the successful deployment of learning and development activities to successfully position at Grand Hyatt Bali.

Learning & Development Manager will be responsible to assist the hotel’s focus on service excellence by training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests) and to ensure the smooth and efficient running of the Training Department function to support the hotel business objectives.

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Talent management.
·  Minimum 3 years of experience in a similar capacity
·  Able to perform detailed and accurate Training Needs Analysis and market the need for Training
·  Have experience in developing detailed skills-training materials and working with colleagues to address operational training.
·  Has a solid background of working in a high demand business environment.
·  Eloquent in English communication in both written and spoken.
·  Computer literate with strong skills in MS Office (Excel, Word , Power Point)