HVAC - Technician

Job description

Main Duties

Customer Service

· Provides a courteous and professional service at all times.
· Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
· Maintains positive guest and colleague interactions with good working relationships.

Operational

· Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
· Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
· Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
· Operates assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations.
· Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established policy and procedures.
· Inspects, rectifies, maintains and services all buggies maintaining high standards of safety as per policy and procedures.
· Maintains all auto vehicles, keeps record of all schedules of servicing and coordinates the execution.
· Avoids unsightly hazards and complies with all local regulations and codes.
· Properly handles and maintains all power tools.
· Submits request to the Team Leader – Engineering for the purchases of parts and consumables.
· Ensures cleanliness of all work areas and protects the surroundings when executing duties.
· Ensures effective energy conservation measures in areas of operations
· Ensures fire, life and safety systems are operational.
· Performs emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms, lift rescue.
· Ensures timely completion of work orders and preventive maintenance tasks.
· Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader – Engineering.
· Assists other Technicians when requested by Superiors.

Desired profile

Qualifications :

Minimum 2 years of relevant experience